Operations Controller & Business Analyst 80–100% (gn)

WE CONNECT THE PHYSICAL AND THE DIGITAL WORLD

SPS is a leading outsourcing provider for Business Process Services, innovative services in intelligent data management, and for the hybrid working world. Swiss quality, combined with a global presence, deep industry expertise, and the latest technologies, make SPS a reliable partner for the transformation of companies.

With holistic end-to-end solutions, SPS supports companies in making their business processes more efficient, agile, and future-oriented. Through employees and specialized partners, customers are served in more than 20 countries – with a focus on the banking, insurance, and healthcare industries.

YOUR TASKS

Become part of our Operations Controlling and take on a central role at the interface between Finance, Operations, and IT.

In this function, you will ensure that operational and financial key figures are prepared transparently, thereby creating a sound basis for decision-making for management. At the same time, you will further develop our reporting, analysis, and control processes and actively drive their standardization and automation.

If you enjoy working with data, questioning economic and operational relationships, and deriving concrete recommendations for action from analyses, we look forward to getting to know you.

• Analysis of business developments, cost structures, profitability, productivity, volume, capacities, and operational KPIs
• Creation, maintenance, and further development of management reports, Power BI dashboards, and KPI cockpits
• Construction and optimization of data queries, data models, and reporting processes using Power Query, SQL, or comparable tools
• Automation and standardization of recurring reporting and analysis processes
• Support in budget, forecast, strategy, and capacity planning processes through analyses, models, and scenarios
• Execution of scenario, sensitivity, and profitability analyses
• Identification of cost optimization, efficiency, and improvement potential, as well as derivation of concrete recommendations for action
• Analysis of SLA, quality, and process key figures as well as support in the definition of suitable measures in case of deviations
• Ensuring high data quality as well as consistent KPI definitions and traceable calculation logics
• Participation in ERP, BI, digitalization, and automation initiatives in close cooperation with Finance, Operations, and IT
• Documentation of data flows, reports, KPI definitions, and relevant calculation logics

YOUR PROFILE

• Completed studies or a comparable education in Business Administration, Finance, Controlling, Business Informatics, Business Analytics, or a related field
• Several years of professional experience in Controlling, Operations Controlling, Business Analytics, Operations Reporting, or Finance Business Partnering
• Experience in a production, logistics, or operational service environment is an advantage
• Very good understanding of Performance Management, cost accounting, budgeting, forecasting, and operational KPIs
• Very good Excel skills as well as practical experience with Power BI
• Good knowledge of Power Query and data modeling; SQL knowledge is an advantage
• Experience in handling large volumes of data as well as in the creation of structured management reports and decision-making bases; SAP experience is an advantage
• High affinity for data, systems, digitalization, and automation, as well as interest in the continuous improvement of existing processes
• Analytical, structured, and independent way of working with a strong orientation towards implementation
• Ability to prepare complex financial, operational, and technical relationships comprehensibly and communicate them in an audience-appropriate manner
• Strong communication skills and enjoyment in collaborating with different stakeholders from Finance, Operations, IT, and Management
• Very good German and English skills in spoken and written form
• An impeccable criminal record and debt collection register extract is required

YOUR BENEFITS

• A future-oriented employer that drives the digitalization of the Swiss economy
• A dynamic environment in a Swiss company with global structures
• Central workplace in Glattbrugg with the possibility of home office
• Participation in Reka-Checks as well as health prevention/fitness subscription
• Subsidies for public transport subscriptions and free Business Half-Fare travelcard
• Attractive employee discounts for many brands and product j4id10403232a j4it0939a j4iy26a