System Process Specialist - SAP EWM & MM (m/f/d)

Seniority Level

Employee

Job Category

IT

Employment Percentage

100 - 50 %

Job Type

Temporary

Reference No.

AFE-IT-T-56199

Description ###

As a first-tier supplier of our renowned business partner, F. Hoffmann-La Roche Ltd. in Kaiseraugst, we are looking for a motivated and committed System Process Specialist - SAP EWM & MM for a temporary assignment of 1 year, with the option for extension, starting immediately.

Tasks & Responsibilities ###

• End User Operation Support & Incident Management
• First-level support for SAP EWM, SAP MM (Spare Parts Management) and adjacent systems (on-site and partly remote).
• Troubleshooting and error rectification for S/4HANA, SAP EWM as well as adjacent IT systems (e.g., MGD, mobile data collection devices/scanners, warehouse automation interfaces).
• Central point of contact for end users and business stakeholders for IT-relevant questions and inquiries from the areas of storage, materials management and spare parts logistics.
• Interface to 2nd-level support and Global Team Support: escalation of complex problems, support in clarifying inquiries and ticket tracking to ensure timely solutions.
• Process support & optimization
• Support of end users in submitting new process improvement ideas, taking into account process dependencies (e.g., interface spare parts procurement MM to maintenance EAM) and system impacts.
• Change Management & Training
• Participation in change processes with system impacts, including description, coordination and testing of changes.

Must Haves ###

• IT studies (Business Informatics) or a logistical/commercial training (e.g., specialist for warehouse logistics) with strong IT affinity *
• 3+ years of experience with SAP R/3 as well as good knowledge of SAP S/4HANA (strong focus on SAP EWM and SAP MM / Spare Parts Management). *
• Good process knowledge in intralogistics, warehouse management, goods receipt/issue, material flow as well as spare parts management / maintenance spare parts.*
• Experience with support processes and tools for incident and change management (e.g., ServiceNow).
• Strong analytical skills for error analysis, troubleshooting and problem solving in ongoing warehouse and material operations.
• Very good technical documentation and communication skills in German and English.
• Strong customer orientation, agile mindset as well as high stability, flexibility and speed in finding solutions.

Nice to haves ###

• Experience in pharmaceutical production or a comparable regulated industry (GxP environment is an advantage).

Benefits ###

• Become part of one of the most renowned pharmaceutical companies and actively shape the future of healthcare
• Experience a corporate culture that promotes diversity and inclusion and in which all employees feel valued
• Work on a state-of-the-art campus with green spaces, meeting zones and an inspiring atmosphere
• Work with modern and current tools in an innovative working environment
• Start with professional onboarding and a thorough introduction to your new role during the Welcome Days
• Benefit from financial support for your professional continuing education plans
• Enjoy a selection of high-quality food in modern company restaurants
• Use attractive fitness and swimming pool offers or the gaming room as a creative retreat
• As part of a sustainable mobility concept, parking facilities are available on-site (according to internal guidelines)
• Take advantage of unbeatable, year-round discounts at well-known retailers and over 200 top brands
• Benefit from fleet discounts when purchasing new cars or receive ongoing discounts on fuel with our fuel card

Are you interested? Do not hesitate and send us your complete application documents online today.

We look forward to meeting you!