Office Employee Customer Advisory and Administration

To strengthen our team, we are looking for a reliable, communicative, and customer-oriented personality for telephone customer advisory as well as for administrative and organizational activities. Area of responsibility • Telephone advisory and support of our customers • Professional and sales-oriented information regarding our services • Receipt and processing of customer inquiries • Processing and answering of e-mails • Recording and maintenance of customer, order, and contact data • Creation and processing of offers, orders, and general correspondence • Coordination and forwarding of customer requests to the responsible internal departments • General administrative and organizational office work • Assistance with the preparation, packaging, and processing of shipping • Ensuring friendly, clear, and professional customer communication Requirement profile • Completed commercial vocational training, preferably as Kauffrau/Kaufmann EFZ, or an equivalent training • Ideally one to three years of professional experience in the commercial sector • Experience in telephone customer advisory or in sales is an advantage • Enjoyment of direct customer contact and sales-oriented activities • Very good oral and written German skills • Very good Swiss German skills • Good oral and written English skills • Confident handling of common Microsoft Office applications • Independent, structured, and careful way of working • High sense of responsibility and pronounced reliability • Resilience, flexibility, and ability to work in a team • Friendly and professional appearance • Good communication skills and quick comprehension We offer • An indefinite employment with regular working hours • A varied activity with direct customer contact • Independent work in a professional environment • A careful introduction to the area of responsibility • Short decision-making paths and open communication • A collegial and supportive team • An easily accessible workplace in Winterthur Please send us your complete application documents with CV, work certificates, and educational certificates.