Customer Service & Administration Assistant D/F (m/f/d)

French in daily customer contact -- with careful induction in Luzern Our client is an international marketing organization that connects companies in an innovative way and thus contributes to increasing market shares. It has been well established in the Swiss market for a long time and is permanently expanding its field of activity. To complement the well-coordinated team in the Service Center Luzern, we are looking for a customer-oriented and linguistically proficient commercial personality with business fluent French. The position is being re-filled in view of a retirement. As a result, one can benefit from a careful introduction and a well-prepared personal handover. Your tasks * Acting as a contact point for members, field service, and internal specialist departments * Looking after members and interested parties in German and French -- by telephone and in writing * Processing inquiries and leads from French-speaking Switzerland * Maintaining member and customer data in the internal systems and platforms * Handling general correspondence as well as email and incoming mail * Supporting the internal and field service with administrative tasks * Taking over individual tasks in fleet management * Supporting internal processes in accounting * Deputizing within the team Your profile * Basic commercial training or comparable foundation * Initial professional experience in administration, customer service, internal sales, or a similar activity is an advantage * Confident handling of MS Office 365 and enjoyment of digital applications * Strong customer and service orientation * Independent, structured, and reliable way of working * Enjoyment of contact with different people and working in a team * German: Very good knowledge (C1) / French: Good knowledge (at least B2) with the ability to conduct customer conversations and answer written inquiries / English: an advantage / Italian: a plus Perspectives An exciting and varied activity in a dynamic and success-oriented environment awaits you. Good public transport connections, contemporary infrastructure, and fair compensation are also part of this attractive job offer. If your French skills correspond to at least level B2, the employer will support you after successful probation with a fully funded part-time language course on the way to the next language level. In addition, at the place of work in the city of Luzern, you can count on modern, ergonomically equipped workstations, flat hierarchies, and short decision-making paths. Your development and further training opportunities are actively promoted and regular team events and training sessions take place. Start Immediately or by arrangement Place of work City Luzern Do you enjoy customer contact and want to use your French skills regularly in your daily professional life? Then Bruno Giger looks forward to receiving your complete application documents via the link in the line below. For questions, I will be happy to provide information via [ ](< >). j4id10404247a j4it0939a j4iy26a