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Appointment Coordinator Polyclinics 80%

Universitäts-Kinderspital beider Basel

Employment type
Part-time
Location
Basel
Company
Universitäts-Kinderspital beider Basel, Spitalstrasse 33, 4056 Basel
First posted
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Appointment Coordinator Polyclinics 80% (from January 2027 100%) For patient and referrer management for the polyclinic area, we are looking for an Appointment Coordinator Polyclinics 80%, from January 2027 100%. In this function, you will take over the organization and coordination of patient registrations, appointments, and information flows. As a central contact person for patients, parents, as well as internal and external partners, you ensure a smooth process. With your versatile involvement in administrative tasks and process optimization, you contribute significantly to optimal patient care. Start date: immediately or by arrangement Your tasks You receive patient registrations with the highest professionalism and process them carefully You organize and coordinate appointments, both in person and by telephone, and take over the provision of information as well as the adjustment of appointments You act as the central contact person for patients, parents, as well as internal and external referrers and ensure a smooth flow of information You actively participate in the optimization of processes and take on delegated tasks to support an efficient operational process You carry out administrative activities conscientiously and thus contribute to a structured and service-oriented way of working Your profile You have completed training EFZ as a medical practice assistant (MPA), medical secretary, or hotel specialist with sound knowledge of medical terminology and with at least two years of professional experience You work in a structured, calm, efficient, and independent manner and are able to set priorities, while convincing through high social competence and openness to an intercultural environment You are characterized by a pronounced service orientation, high flexibility, as well as a strong sense of responsibility and quality, and value interdisciplinary cooperation You are proficient in handling various PC programs and have very good communication skills You master the German language in speaking and writing at a very high level and ideally have foreign language skills in English and ösisch Our offer Look forward to a varied and exciting activity in a modern, future-oriented working environment Regular working hours from Monday to Friday for optimal planning A motivated and open-minded team that creates a professional working atmosphere Benefit from attractive and contemporary employment conditions Contact We look forward to your online application! Direct link: Appointment Coordinator Polyclinics 80% (from January 2027 100%) › UKBB Career pagehttps:// For general questions about the position or the application process, our HR Team is happy to help you by telephone. Further information about the position will be gladly provided by Ms. Stefania Pagano Team Leader Appointment Coordination Control Center Polyclinics and Radiology, T jpid6f20d93jm jit0624jm jiy26jm

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Posted 5 days ago

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