Specialist Service Desk (focus on Member Services) 80-100%
- Employment type
- Full-time
- Workload
- 100%
- Location
- Bern
- Company
- Schweizer Alpen-Club SAC, 3007 Bern
- First posted
Your service compass points to us. Become part of SAC.
Your tasks
- Providing written and telephone information to section managers, members, as well as interested men and women
- Maintenance and management of the Hitobito database (entries and exits as well as mutations)
- Processing of incoming and outgoing mail at the office as well as the general mailbox
- Cooperation in the area of debt collection
- Procurement and management of office supplies
- Support in other areas of the Service Desk, for example in the area of courses
How you convince us
- Commercial basic training EFZ
- Experience in an administrative and service-oriented environment, ideally in the area of Service Desk or member administration
- Proficient knowledge of MS 365 and CRM systems
- Strong communication skills and enjoyment of daily customer contact
- Networked thinking and acting as well as strong organizational skills
- Efficient, structured and reliable way of working
- Great interest in the co-design and further development of processes
- Excellent German and very good French skills
- Affinity for the mountain world
Start of work
Immediately or by arrangement
Work environment
In an agile and flexible work environment, exciting challenges in the mountain sports sector await you. Use the opportunity to set goals together and achieve them successfully in committed teams following an innovative and transparent management method (OKR).
Interested?
Vanessa Emmisberger, HR Specialist, looks forward to your application stating your salary expectations and is happy to provide further information, Telephone .
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