Back Office Clerk 100% Bern

Back Office Clerk (w/m/d) 100% Bern Back Office Clerk (w/m/d) 100% Bern As a market leader for auto spare parts, we actively shape the future of mobility. We are the engine of the industry. We move you forward. Back Office Clerk (w/m/d) 100% Bern What we offer: A proven, collegial and value-oriented employee environment with flat hierarchies A responsible, interesting and independent job with plenty of creative freedom An exciting and varied activity and the opportunity to develop further Attractive terms of employment Promotion of internal and external further training As a market leader, we offer ambitious people attractive career opportunities and entrepreneurial scope for action. Discounts and rebates in the automotive industry Many benefits and offers from top brand providers for online shopping, events, activities, travel and much more Discounts on hospital and supplementary insurance from CSS Attractive remuneration incl. 13th month's salary Flexible BVG planning with selectable savings plans and an increased employer share No night work and no weekend work Min. five weeks vacation Possibility to purchase additional vacation days What you bring with you: You have a completed technical or commercial basic training. You bring very good user knowledge in Windows and MS Office. You have very good German skills in speaking and writing as well as good English skills; Italian skills are an advantage. You bring professional experience as well as sound specialist knowledge in sales and order processing, preferably in the automotive industry You are customer- and service-oriented and enjoy direct customer contact. You work independently, structured and reliably. You have strong organizational talent and set priorities in a targeted manner. You think and act in a solution-oriented manner and like to make decisions. You work in a team-oriented, helpful and collegial manner. You convince with a friendly and courteous demeanor towards customers, partners and employees. Your job: Ensuring service-oriented customer treatment from needs analysis to order completion Ensuring smooth order processing from registration, monitoring, goods disposition, billing to the post-processing of customer orders Specialist advice and sale of products and services Quoting of items and price negotiations with customers within the area of competence Availability inquiries with internal departments and suppliers Ensuring clean and up-to-date maintenance of orders in the ERP system Processing of warranty orders incl. replacement delivery, credit note creation and goodwill commitments Creating workshop orders for the overhaul or repair of items Have we aroused your interest? Then we look forward to your application! Further information The recruitment process usually consists of two interview rounds on site For administrative as well as data protection reasons, only application dossiers that are uploaded via the online application link will be considered. No applications from recruitment agencies will be considered for this position. jpid6cbb657jm jit0729jm jiy26jm