Reservations Supervisor (m/f) Fixed-term contract until the end of the 2026/27 winter season

OUR VISION - We give meaning back to time.

As a passionate host, you are in the right place. Start in September 2026 or by agreement

Fixed-term contract until the end of March 2027

? YOUR PROFILE

Completed commercial training

At least 2 years of professional experience in reservations in 4* or 5* hospitality

Fluent command of German and English required, any other language, such as Italian, is an asset

Strong service spirit, high awareness of quality as well as love of detail

Neat appearance, good professional manners and a friendly attitude

Empathic and discreet personality, as well as the willingness to go the extra mile

? YOUR TASKS

Careful entry and management of client data and reservations in our hotel software « Protel »

Reception and processing of all individual reservations, incoming system reservations as well as management of modifications and cancellations

Monitoring of option dates and return confirmations

Creation and analysis of various statistics

Ensuring smooth operation using checklists, monitoring requirements according to LQA, Forbes and (ISO)

Close collaboration with the Front of House team

Active upselling of hotel services

Execution of all other tasks related to reservations

Support and replacement of the Reservations and Revenue Manager

OUR BENEFITS - What you can expect from us:

Attractive staff accommodation near the hotel

Balanced menu in our staff restaurant « Le Bistro » during the winter season

Yoga for employees, as well as monthly pool evenings & utilization of our fitness center during the winter season

Preferential conditions and discounts with our partners (e.g.: Update Fitness, internal sports shop)

Special rates for overnight stays in our "The Tschuggen Collection" establishments as well as in the Swiss Deluxe Hotels

If you feel concerned - Apply now!

We look forward to receiving your application dossier - preferably digital:

Cover letter

Full CV with photo

Work certificates & diplomas

Yvette Bodo

Via J. Badrutt 11

7500 St. Moritz

hr@carlton-stmoritz.ch

T : 081 836 7017

Automatically translated from the original.

Posted 8 weeks ago

Location