Internal Sales Administrator

The company is an internationally established player in the automotive supplier industry with decades of presence in Switzerland. From the Swiss headquarters, the organization manages a dense, nationwide sales and service network for commercial and private customers.

• Customer Service: Telephone and written consultation of existing and new customers (German/French)
• Order Processing: Independent management of the entire order cycle including Invoicing
• Coordination: Fulfillment of the interface function to logistics, sales, and field personnel
• Problem Solving: Constructive handling of complaints and delivery delays
• System Maintenance: Continuous updating of master data as well as completion of daily office tasks
• Process Management: Active contribution of ideas for the optimization of existing workflows

Qualifications

• Professional Basis: Commercial training/experience, ideally in the automotive environment or customer service
• Languages: Strong communication skills in German and French
• IT Skills: Proficient in MS Office; ERP knowledge (e.g., Navision) is a plus
• Way of Working: Reliable, structured, and quality-conscious
• Personality: Motivated, team-oriented personality with enjoyment in telephone customer support

work at

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