Litigation Manager

Les Services industriels de la Ville de Lausanne (SIL) offer a palette Litigation Manager (80%) Les Services industriels de la Ville de Lausanne (SIL) offer a complete range of multi-fluid services that meet the challenges of a constantly changing society while respecting sustainability and climate commitments. Recognized as a reference provider in our distribution areas, we place our clientele at the center of our concerns. Open to change, we work together to achieve common goals. Do you want to join a company focused on sustainable development, innovation, and quality? Join us. We offer you a varied workplace in a dynamic and collaborative environment, flexibility in working hours, as well as quality social benefits. Main mission(s) Ensure the recovery of claims from customers in situations of unpaid debts Update customer files and ensure their administrative follow-up Participate in routine administrative tasks, notably the management of mail, emails, and telephone calls Welcome and inform customers at the counter by performing collection and disbursement operations Perform operations related to the processing and follow-up of payments Profile CFC as a commercial employee or training deemed equivalent Minimum 3 years of professional experience in the field of litigation, an asset Demonstrate rigor, professionalism, and ensure strict compliance with confidentiality Ability to treat customers with diplomacy and complete impartiality Mastery of MS Office tools and practical knowledge of the SAP software, CRM Special conditions Clean criminal record Clean extract from the debt collection office Workplace Place Chauderon 23, 1003 Lausanne Salary class 5 Start date 1st October 2026 or by agreement Information M. Aurelio Maiurano, head of the Espace débiteurs section, Offer Please send us your application and the usual documents by via the online form. In case of impossibility, please contact the service directly at . Recruitment agencies please abstain We pay great attention to the diversity of the life paths of our employees. Our positions are open to both women and men. jpid91db633jm jpit0833jm jpiy26jm