ADMINISTRATIVE ASSISTANT - TMRE - 100% - CDI

Ref 2587987 | Date: 29 Oct 2026 CMS de l'Est vaudois - ASANTE SANA The CMS de l'Est vaudois are a key player at the heart of the health network in Eastern Vaud. Bringing together nearly 600 employees and more than 20 different professions, our institution offers attractive working conditions and allows you to evolve in a varied and flexible working environment. By joining our Association, you commit to a mission with high human and social value, which allows for real and concrete change in the lives of the people supported. You will participate in the evolution of the home care and community health sector by meeting tomorrow's needs with us. Our values: TRANSPARENCY -- EQUITY -- RESPECT - TRUST ADMINISTRATIVE ASSISTANT - TMRE - 100% - CDI ------------------------------------------------------------- Mission In this key role, you ensure the telephone reception of users and partners, as well as the administrative management and follow-up of client files related to Transport for Persons with Reduced Mobility (TMR) services. You ensure the quality of the answers provided, the reliability of information, and compliance with deadlines. As a privileged interlocutor for clients and partners, you contribute to the coordination of services and the proper functioning of the department • Ensure the telephone reception of the service: welcome, inform and direct clients and partners, process requests and schedule transport mandates. • Ensure complete management of client files: opening, verification and updating of information, processing and sending of documents, administrative follow-up and transmission of necessary elements to transporters and the referents of the CMS and Pro Infirmis. • Process and follow up on requests and complaints related to client files, relaying complex situations to the manager. • Collaborate closely with internal and external partners in order to ensure the coordination of services and the continuity of file follow-up. • Participate in the continuous improvement of administrative processes and service tools. Location: CMS d'Aigle Profile CFC as a commercial employee or training deemed equivalent. • Proven experience in telephone reception and customer relations, with a capacity to manage a large volume of calls while ensuring quality reception. • Experience in administrative management and client file follow-up, with rigor and respect for deadlines. • Very good mastery of standard IT tools and ease in learning professional software. • Good knowledge of the Swiss social insurance system: an asset. • Team spirit and ability to collaborate within a team of five people. • Excellent interpersonal skills, listening skills and ability to communicate with tact, including in delicate situations. • Sense of organization, autonomy and ability to manage priorities by seeking suitable solutions. • Discretion and respect for the confidentiality of the information processed. • Adherence to our values of transparency, equity, respect and trust in all professional interactions. We offer * A pleasant, stimulating and varied working environment within a dynamic and interdisciplinary team, which prioritizes human contact * First-class professional pension scheme (LPP: employer share) * Professional stability and support encouraging career evolution * 13 salaries per year and salary equity between men and women (Fair-ON-Pay certification) * Social and salary benefits according to the CCT of the Vaudois semi-public health sector and internal regulations. * 4 months maternity leave + 1 month breastfeeding leave and 15 days paternity leave * 5 weeks of vacation (6 weeks after 50 years) + 10 compensated public holidays over the year Information and job description: [Write an email](< >) Start date: on February 1, 2027 For quality processing of your application, we request that you send a complete application file (CV, cover letter, diplomas and work certificates) via JobUp only. For more information: * [The website of the CMS de l'Est vaudois - ASANTE SANA](< >) * [Follow the CMS de l'Est vaudois - ASANTE SANA on LinkedIn](< >) jpid4e261e9jm jpit1044jm jpiy26jm