Senior Process Manager "change management" and Change Manager

Berne, Switzerland | 80-100% (jobsharing possible) What you can contribute <br /> • Ensure the global management and continuous optimization of the change management process • Assume responsibility and management of the change control process with end-to-end monitoring • Be responsible for the operational implementation of change management, including ensuring the change process. Formally verify all phases of a change to ensure its accuracy and completeness, taking into account defined guidelines • Encourage active communication between all persons involved in the change. Ensure the documentation of the change lifecycle. Ensure the management of incident reporting within the framework of the change process. Involve the Change Advisory Board (CAB) or the Emergency Change Advisory Board (ECAB) <br /> What makes you unique <br /> • Professional diploma (or equivalent basic training) with continuing education in ITIL4 and process management • Knowledge in the use of management systems according to ISO standards, such as ISO 9001 or ISO 20000 • Continuing education in process management and BPMN 2.0 • In-depth knowledge and at least 3 years of experience as a change manager • Ability to work independently, good analytical and design skills; ability to assert oneself, persuasiveness and negotiation skills • Good active knowledge of two official languages in writing and speaking and passive knowledge of the third <br /> In a few words The SECO Labor Directorate is part of the Confederation's competence center for all essential issues relating to labor market policy and unemployment insurance (UI). As the compensation body for the UI fund, the Labor Market and Unemployment Insurance benefits center is responsible for the unemployment insurance law. The ITPSQ group is responsible for the management of processes, services and quality in the field of benefits. What we offer <br /> • Working for Switzerland We are committed to the success of the Swiss model and to the well-being of the population. • Diversity in everyday life We ensure equal opportunities, which allows us to deploy our skills and express different points of view. • Health at work We assist and advise our employees on all issues related to physical or mental health. All benefits (https://www.stelle.admin.ch/stelle/fr/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html) <br /> The State Secretariat for Economic Affairs (SECO) is the Confederation's competence center for all matters relating to economic policy and the labor market. It is attached to the Federal Department of Economic Affairs, Education and Research (DEFR). It contributes to the opening of all markets to goods, services and investments. SECO operates in the field of economic development cooperation with a view to reducing poverty. It plans economic and commercial measures in favor of developing countries, Eastern European and Central Asian countries as well as new member states of the European Union (EU). Additional information Please apply via our candidate management system (including complete file, cover letter, CV, work certificates and diplomas). To do this, please click on <<To apply>>. Questions about the position Daniel Tschanz +41 58 46 03195