Customer Service AbaProject

Customer Service AbaProject (Alle) (60-100%) Abacus Business Solutions AG is a service company in the IT industry. Together with our partners from the construction industry, we work on digital processes that create the basis for a connected, smart world. With our expertise and software, we lay the foundation for success. Our team works committed, agile and solution-oriented. Are you ready to drive the digitalization of the construction industry with us? We are looking for a friendly, communicative and humorous personality who wants to join our young team. With us, you can continuously develop your skills, express your creativity, gain new perspectives and actively contribute to us and our partners always being one step ahead. We are looking for you! Customer Service AbaProject (Alle) (60-100%) This is what you can expect: You are the first point of contact for our customers on the phone and advise and support them competently on the phone or by e-mail Your main focus is on our Abacus application AbaProject You solve challenges by finding pragmatic and tailored solutions Together in the team, you ensure professional 1st- and 2nd-level support You test new software versions and service packs to ensure the quality of our solutions You create helpful instructions and documentation that make our customers' daily work easier With an open ear for customer wishes, you actively contribute to the further development of our products by passing on feedback to the product managers This characterizes you: You have successfully completed a commercial apprenticeship or construction-related training with comparable professional experience in customer service You have very good knowledge of Abacus software, especially in AbaProject You have advanced IT knowledge as well as know-how in the construction industry You are a patient, friendly and communicative person and can explain complex facts clearly and understandably Experience in telephone customer contact is an advantage Very good German language skills in writing and speaking are no obstacle for you You benefit from: Flexible working models and home office options A varied and responsible field of activity Modern office space in Thalwil with community spaces Regular team events to celebrate our successes Internal and external training opportunities In addition to a great team, you can expect further benefits Are you ready to get involved, develop further and start together with us? Then apply now! Further questions will be answered by: Frauenfelder-, Human Resources