Customer Service Employee - French-speaking Switzerland Support 100% (a)

• 07 August 2026 • 100% • Indefinite duration • Dagmersellen ## We are one of the leading Swiss manufacturers of high-quality shower enclosures. Our traditional brand is synonymous with excellent product solutions and future-oriented concepts tailored to our customers' needs. However, what makes the decisive difference are the people within our company, who contribute to our customers' success through their personal commitment, reliability, and enthusiasm, and who embody the excellence of our brand. Competent employees ensure, supported by a modern infrastructure, the high level of our services throughout Switzerland: personally, directly, and in close proximity to the customer. Do you enjoy daily contact with customers and are you an organizational talent? Additionally, do you speak fluent French and wish to use your linguistic skills on a daily basis? Then we look forward to your application as Customer Service Employee - French-speaking Switzerland Support 100% (a) # Your mission ## • Reception, registration, and processing of requests and service orders • Competent advice and support for our customers and internal interlocutors • Monitoring of deadlines and coordination with the sales, production, and shipping departments • Order processing as well as planning for our service technicians, installers, and freelancers • Processing of customer complaints • Checking of work reports • Registration of spare parts orders from service technicians and installers • Correspondence in German and French Your profile ## • Basic commercial training with technical understanding or basic technical training with complementary commercial training • Impeccable command of German, both spoken and written • Good knowledge of French, both spoken and written (B2) • Good knowledge of MS Office and IT affinity • Customer-oriented personality, working carefully and proactively We offer ## • Modern corporate culture with short decision-making processes • An exciting and varied function with a 40-hour week • Attractive vacation scheme of 25 to 30 days per year (depending on age) • Additional benefits such as participation in fitness subscriptions, discounts at gas stations, etc. • Free parking spaces on-site and charging stations for electric vehicles • Own occupational pension scheme with supra-obligatory benefits ## We look forward to receiving your complete application files including a photo, which you can submit to us online. For any information, please contact: Bekon-Koralle AG, Andrea Gwerder, customer service team leader, tel. +41 62 748 60 02, e-mail Andrea.Gwerder@koralle.ch