Team Leader Service Product Line Wire Saw (m/f/d) 100%

Strengthen our team at the Thun location!

Team Leader Service Product Line Wire Saw (m/f/d) 100%

PW WaferTec GmbH supports manufacturers in a variety of industries in which cutting of wafers, precision grinding, lapping, polishing, deburring and processing equipment for advanced materials are frequently used. They all require high-quality, high-precision, stable and mature machines to produce high-quality workpieces. With our global network of over 1000 highly qualified employees at ten production sites and several service branches, we are always close to our customers. For the further expansion of our service business, we are looking for a committed leader with technical understanding, strong customer orientation and enjoyment of international cooperation.

Your tasks with us

• Disciplinary leadership and further development of the 6-member team Order Fulfillment, Incident and Field Service
• Prioritization and coordination of day-to-day business as well as ensuring smooth processes
• First point of contact and escalation instance for customer inquiries, complaints and urgent service cases
• Functional matrix coordination with the aftermarket, tech support and service teams of the parent company in Rendsburg
• Active sale of service products as well as expansion of the service business in the Switzerland region
• Support of worldwide service Key Accounts as well as cross- and upselling of service contracts
• Development of new service offers and concepts together with the Director Service & Aftermarket
• Operative support in day-to-day business (approx. 20-30 %)

Our requirements

Completed basic technical training Experience in the service business, especially in order processing Good SAP knowledge in the SD and CS modules, ideally S/4HANA Very good English skills; French skills are an advantage Strong customer and service orientation as well as entrepreneurial thinking Organizational strength, assertiveness and enjoyment of international cooperation Initial disciplinary leadership experience is an advantage

We offer you

A responsible leadership position with a lot of creative freedom International cooperation in a technically demanding environment A collegial working atmosphere with a team-oriented corporate culture Flexible working hours, contemporary employment conditions and modern infrastructure Good continuing education opportunities and attractive development perspectives

Can we inspire you for this task?

If this versatile leadership task in an internationally operating company appeals to you, we look forward to receiving your application documents by e-mail stating your salary expectations and the earliest possible starting date.

PW WaferTec GmbH / 100 % subsidiary of Lapmaster Wolters GmbH

Schorenstrasse 39 • 3645 Gwatt (Thun) / Switzerland /

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