Sales Assistant with Site Coordination, 80–100 %

About us

The Swiss Red Cross is the largest humanitarian organization in Switzerland. SRK Canton Bern is committed to more humanity throughout the entire canton. Over 800 employees and around 2000 volunteers are engaged in the areas of relief, health promotion, education, and integration. More information can be found at: .

The Integrative Offers department supports people with refugee and migration backgrounds as well as social assistance recipients in (re)entering the labor market; this through education, coaching, or qualification programs in various industries. This also includes our secondhand shops "la trouvaille".

SRK Bern operates three "la trouvaille" secondhand shops in Bern, Biel, and Münsingen. The offering of "la trouvaille" consists almost exclusively of donated and used goods. From clothing and household items to large and small furniture, almost everything from daily use can be found.

In the la trouvaille area, we are looking for a motivated and independent personality for our branch in Biel, effective immediately or by arrangement, as

Sales Assistant with Site Coordination, 80–100 %

Your tasks

• You advise our customers competently and conduct professional sales conversations.
• You ensure an attractive product presentation and an appealing design of the sales areas and shop windows.
• You operate the cash register, process complaints, and ensure correct cash reconciliation.
• You coordinate the daily processes at the sales location and ensure smooth sales operations.
• You take responsibility for goods and inventory management as well as the acceptance and assessment of goods donations.
• You coordinate daily receipts, perform administrative tasks, and ensure the availability of consumables.
• You answer the telephone, coordinate information, and ensure a reliable flow of information.
• You ensure order and cleanliness at the sales location.
• You instruct the participants in sales activities, promote their independence, and provide constructive feedback.

Your profile

• You have completed training in retail or a comparable qualification as well as several years of professional experience in sales, ideally in the area of textiles, household, furniture, or secondhand.
• You enjoy accompanying and promoting program participants and know how to convey knowledge in a practical way.
• You communicate stylishly in German and have good French skills.
• You have strong customer orientation, confident manners, and enjoyment of sales as well as secondhand items.

Your benefit

We offer you an independent, varied, and responsible activity in a dynamic environment with attractive employment conditions and social benefits.

You still have questions? I am happy to be there for you.

Ms. Valeria Linder, Head of la trouvaille, under the number or via email: [at]

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