Medical Administrative Assistant

• 16 July 2026 • 100% • Indefinite duration • 67, Rue de St. Jean, 1211 Genève, 1211 Vernier CIEPP "- Human-sized providence Founded in 1960 by the Fédération des Entreprises Romandes, CIEPP is an entity of the FER Genève network and today the largest private law foundation in French-speaking Switzerland "- and one of the most active in the field of occupational providence. With more than 10,000 affiliated companies and the self-employed, 45,000 insured persons distributed across 160 economic sectors and 6,200 pensioners, it accompanies SMEs, SMIs and the self-employed throughout French-speaking Switzerland, from its Geneva headquarters. Non-profit, acting as a fiduciary in the sole interest of its insured persons, CIEPP offers a working environment where the technical expertise of the 2nd pillar meets a true sense of service. Joining CIEPP means joining a trusted institution and contributing every day to the financial security of thousands of people. Medical Administrative Assistant # Job Description ### Join a reference institution in occupational providence CIEPP (Caisse Inter-Entreprises de Prévoyance Professionnelle) is one of the leading providence institutions in Switzerland. It accompanies companies and their employees by offering reliable, innovative providence solutions centered on the needs of its insured persons. Our medical service The medical service ensures the management of the medico-economic risk of the Fund. It ensures the coordination and follow-up of files with the medical advisor and the Management, within the framework of managing death and disability risks of the insured persons in the 2nd pillar. On a daily basis, it guarantees rigorous processing of medical files, ensures the coordination of exchanges with insured persons, health professionals and the various services of CIEPP, while ensuring strict compliance with confidentiality requirements. Your mission In close collaboration with the medical advisor, you ensure the administrative management of the medical secretariat and contribute to the smooth running of processes related to the evaluation of medico-economic risk. You ensure the proper coordination of information between the different stakeholders, control the quality and completeness of documents and guarantee rigorous administrative follow-up of files. Thanks to your sense of organization, your rigor and your service orientation, you contribute directly to the fluidity of the medical secretariat and provide the necessary elements for decision-making regarding medico-economic risk. Your responsibilities • Ensure the administrative management of the insured persons' medical files. • Coordinate files with the medical advisor, health professionals and internal services. • Verify, record and transmit the medical documents necessary for the processing of files. • Ensure the administrative follow-up of files and ensure compliance with deadlines. • Draft the various letters of the medical service (requests for information, instruction letters, notifications to insured persons, etc.). • Guarantee the updating, filing and archiving of files in compliance with confidentiality rules. • Ensure the telephone management of the medical secretariat and respond to requests from insured persons and partners. • Participate in the preparation of statistics and the monitoring of the service's activity indicators. • Collaborate with the various services of CIEPP in order to ensure a fluid circulation of information. Desired Profile ### • CFC as a commercial employee or training deemed equivalent. • Experience in a medical secretariat, personal insurance or the field of providence is an asset. • Knowledge of the medical field and/or occupational providence (LPP) represents an advantage. • Excellent command of French; knowledge of German and/or English is a plus. • Very good command of standard office tools (Word, Excel, Outlook). • Organization, rigor and excellent sense of priorities. • Discretion and absolute respect for confidentiality. • Interpersonal ease, sense of service and team spirit. • Ability to manage several files simultaneously in a demanding environment. What we offer • A varied function within a recognized institution in the field of occupational providence. • A stimulating work environment, where quality of service, collaboration and professionalism are at the heart of priorities. • A committed and benevolent team, promoting knowledge sharing and skill development. • Attractive working conditions and the opportunity to contribute to a mission having a concrete impact for the insured persons.