Senior Claims Handler Accidents 80–100 %

Senior Claims Handler Accidents (m/w/d) 80–100 % Vaudoise is one of the leading insurance companies and an attractive and forward-looking employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further. As part of the continuous development of our team in German-speaking Switzerland, we are looking for a committed and experienced personality to strengthen our department for personal insurance at our headquarters in Wankdorf for the position of Senior Claims Handler Accidents. You will be an important part of our team, which provides first-class services in the field of accidents for our customers. Your tasks include: Independent and qualified processing of accident cases in close cooperation with Care Managers, consulting doctors, and other internal and external partners Self-responsible and customer-oriented case management, including analysis and assessment of insurance claims Creating demanding correspondence and conducting complex telephone conversations with insured persons, customers, authorities, doctors, and legal representatives Responsibility for case processing from the first report to completion, taking into account applicable guidelines and legal regulations Proactive co-design of processes in the team and active participation in knowledge exchange and continuous optimization of processes Your profile: Completed commercial training or equivalent qualification, ideally supplemented by a specialist certificate in the insurance industry Several years of professional experience in the field of personal insurance, preferably with a focus on accident insurance Stylistically confident German in word and writing, good knowledge of Ösisch is a plus Outstanding communication skills, negotiating skills, and assertiveness High degree of independence, pronounced sense of responsibility, and enjoyment of dealing with demanding issues Stress tolerance, team spirit, and the ability to work solution-oriented in a dynamic environment We offer you: A modern and collegial work environment in a cooperatively shaped company that has been repeatedly awarded as one of the best employers Attractive social benefits and employee benefits, including flexible working time models and various discounts A corporate culture that puts the well-being and satisfaction of employees at the center Do you want to contribute your expertise in a responsible position and develop further in a company with high appreciation for its employees? Then we look forward to your application! jpidc366727jm jit0728jm jiy26jm