Salesforce Technical-Functional Consultant -

--- base: meta-keywords: meta-viewport: width=device-width, title: Salesforce Technical-Functional Consultant - M/F --- Salesforce Technical-Functional Consultant - M/F ================================================== Member of the Sigmalis group, active since 2007 in IT consulting and engineering, Sigmalis Talent Services accompanies companies in identifying and attracting IT experts and executives, offering a complete recruitment range: permanent placement, contract staffing, temporary missions, and executive search. Our recruitment expertise for over 20 years in French-speaking Switzerland, combined with a deep understanding of technological professions and HR issues, allows us to offer you relevant opportunities in professional environments truly adapted to your expectations. Our priority is to ensure your long-term success, whether you are looking for a permanent position with a client or as a consultant within our team. ### Job Description In the context of a mission with one of our clients, we are looking for a Salesforce Functional and Technical Consultant with confirmed expertise in Salesforce Marketing Cloud and Sales Cloud. The activity rate is 50%. You will work in an environment where Salesforce occupies a central place in customer relationship management, with the objective of optimizing processes, improving interaction personalization, and strengthening marketing campaign automation. Your missions ------------ You will intervene in both the functional, technical, and organizational dimensions of the Salesforce platforms. ### Salesforce Marketing Cloud You will be responsible for: * implementing and optimizing audience segmentation, * designing and automating marketing campaigns: journeys, triggers, SQL queries, * creating and adapting newsletter templates, * developing reporting models to measure campaign performance, * ensuring integrations with the CRM and other internal systems. ### Salesforce Sales Cloud You will contribute to: * the implementation and optimization of automated workflows, * the creation and configuration of technical fields and objects, * the personalization of dashboards and reporting, * the optimization of the sales pipeline, * the integration of Sales Cloud with external systems, notably via API. User support and guidance ------------------------------------------ You will also play a role as a functional and technical referent for the teams: * support on Marketing Cloud and Sales Cloud, * guidance in the daily use of segments, workflows, dashboards, and campaigns, * training internal teams to progressively strengthen their autonomy. Continuous improvement and governance ------------------------------------- You will actively participate in the optimization and governance of Salesforce platforms: * regular audit of Marketing Cloud and Sales Cloud environments, * analysis and cleaning of segments, duplicates, and obsolete workflows, * definition and update of administration best practices, * implementation of naming conventions, archiving rules, and documentary standards, * proposal of functional, technical, and organizational improvements, * collection and clarification of business needs, * facilitating workshops with internal teams, * writing functional specifications, * definition and monitoring of Salesforce governance, * taking into account GDPR and LIPAD compliance requirements. Management of evolutions and environments --------------------------------------------- As part of various Salesforce projects, you will also ensure: * monitoring of evolutions and new implementations, * management of the environment lifecycle, notably from sandbox to production, * implementation and supervision of backup and restoration processes; * systematic documentation of changes, * monitoring and reporting of work progress. ### Profile sought You hold a Bachelor's degree in the IT field or equivalent training. You have confirmed expertise in Salesforce Marketing Cloud, notably on: * Automation Studio * Journey Builder * Email Studio * SQL Query * API integrations. You also possess solid experience in Salesforce Sales Cloud, including notably: * Process Builder / Flows * custom fields * Salesforce objects * dashboards * reporting. Experience in integrating Salesforce with websites, CRMs, and other systems via API is expected. You also master Salesforce governance principles, marketing data analysis, and best practices regarding security and GDPR/LIPAD compliance. Functional skills --------------------------- A good understanding of the following business environments is sought: * marketing and web-marketing * e-commerce * travel-related commerce * retail and shop sales. The following Salesforce certifications constitute an asset. If you recognize yourself in this profile, we will gladly receive your application, which must include your CV as well as your complete file (copies of diplomas, work certificates, etc...). ### Salary conditions ### What Sigmalis offers you A particularly advantageous pension plan (LPP) An annual variable bonus linked to individual performance and company results The possibility of teleworking up to 40% and taking unpaid leave subject to client agreement Specific advantages depending on the mission (public transport subscription, training, etc.). If you recognize yourself in this profile, we will gladly receive your application which must com