Restaurant Manager (m/w/d) | BANKS

To strengthen our team, we are looking for a charismatic, leadership-strong personality with a genuine host mentality by agreement. As Restaurant Manager, you are not only responsible for the operational process, but also actively design exceptional guest experiences at the highest level. Restaurant Manager (m/w/d)| BANKS In the versatile and responsible function as Restaurant Manager, the following activities belong to your area of responsibility: Ensuring an excellent, personal and emotional guest experience Developing and implementing operational structures and processes Building a positive, professional and performance-oriented team culture Assisting in the creation and further development of the business concept Organizing and co-designing programming and exclusive events Ensuring a smooth service process, including all preparatory and follow-up work Maintaining and expanding relationships with regular customers, food bloggers and the gastronomy scene Developing and implementing marketing strategies (e.g. social media, influencer collaborations) Active sales through professional consulting of guests Leading, motivating and developing the service team Training the team in service excellence, sales and guest communication Ensuring an efficient reservation and cash system Proper handling and cleaning of machines and equipment in the service Ensuring and enforcing all hygiene and quality standards as well as employee safety With the following qualities, you convince us: A completed vocational training in the hotel or gastronomy industry Several years of professional experience in the upscale service sector Experience in leading, motivating and training employees We assume reliability, resilience and team ability. You work in a structured way and also act calmly and efficiently in hectic phases. Exemplary manners and a always well-groomed appearance towards the team and guests You have good language skills in German, English and French We offer: A dynamic and motivated team that has a lot of fun at work A lively environment in the leading Swiss luxury hotel industry Special prices for overnight stays in the houses of the Swiss Deluxe Hotels Family & Friends benefits at Les Trois Rois great discounts, e.g. 30% in the hotel's own flower boutique Fleurs des Rois Central workplace directly in the Basel old town Welcome to the Grand Hotel Les Trois Rois! The Grand Hotel Les Trois Rois in Basel, with its almost 350-year history, is one of the most traditional hotels in Europe. Located directly on the Rhine and in the heart of the Basel old town, it combines historical charm with timeless elegance. Under the motto «Rich in History, Young at Heart», the house aims to meet the highest standards and provide its guests with unforgettable experiences. In 82 stylishly furnished rooms and suites, guests enjoy exclusive comfort and lived hospitality. Culinary, the Grand Hotel Les Trois Rois convinces with a versatile offer: the gourmet restaurant Cheval Blanc by Peter Knogl, awarded with three Michelin stars, 19 GaultMillau points and led by La Liste in 2025 to 1st place of the world's best restaurants, the Brasserie Les Trois Rois with 15 GaultMillau points and an elegant bar with award-winning cocktails. A new chapter in the hotel's history was opened with the renovated main building by Herzog & de Meuron. New rooms and suites, convertible event rooms, the restaurant Banks - Basel's new meeting point with European-Asian cuisine and sharing concept - as well as the Japanese-inspired wellbeing area Seijaku, an oasis of calm in the midst of the city, were created. Do you want to become part of this motivated team? Then apply now. We look forward to you!