Senior Specialist: Applications & Projects 80–100%

Senior Specialist: Applications & Projects 80–100% Your job Responsibility for demanding 2nd level issues around central business applications Analysis of complex disruptions, technical questions and system-related problems Clarification of causes, relationships and effects in close coordination with departments, IT and external service providers Coordination of adjustments, changes, releases and smaller further developments Recording, reviewing and concretizing requirements from the business Translation of technical needs into understandable specifications, solution approaches or technical clarifications Collaboration in projects around applications, processes, digitization and system optimization Accompaniment of tests, acceptances, rollouts and introductions of new functions Ensuring clean documentation of processes, solutions, system adjustments and decision-making bases Support in prioritizing issues so that important topics do not get lost in everyday business Additionally Departments receive competent support from you in questions about applications, processes, data and system logic Technical clarifications are prepared in a structured manner and coordinated with the right internal or external offices You recognize optimization potential in processes, systems and interfaces early on and bring concrete improvement suggestions Data quality, authorizations, interfaces and process flows are carefully monitored by you Users benefit from understandable explanations, short training sessions and pragmatic support In recurring problems, you don't just look for workarounds, but for sustainable solutions Between departments, IT, suppliers and project teams, you take on a mediating and coordinating role In everyday life, you ensure that applications not only function, but are also understood and used sensibly by users Your profile Completed training or further education in business informatics, computer science, business administration or comparable practical experience Several years of experience in the environment of business applications, application support, 2nd level, application management, IT business or subject-related system responsibility Good understanding of business processes, system relationships and the needs of different stakeholder groups Experience with incidents, changes, releases, testing, documentation and project work Confident handling of technical requirements, technical clarifications and solution-oriented communication Routine in cooperation with specialists, IT specialists, suppliers and external service providers Ideally, knowledge of ERP, CRM, DMS, ServiceNow, databases, interfaces or other business applications Experience in a regulated, service-oriented or complex corporate environment is an advantage Very good German language skills and the ability to explain complex topics in a understandable, calm and target-group-oriented manner Your personality Analytical, structured and solution-oriented way of working Enjoyment of complex issues where technical expertise, technology and processes come together High degree of personal responsibility and a good sense of priorities Calm, binding nature, even when multiple topics are on the table at the same time Communicative personality who can mediate between business, IT and external partners Pragmatic claim to create solutions that really work in everyday life Interest in continuously improving systems, processes and collaboration Meticulous way of working with attention to detail, without losing sight of the big picture Your new employer Established service company in the healthcare sector with a focus on e-health topics, complex processes and sensitive data Environment in which applications do not simply «run along», but directly contribute to reliable, efficient and customer-oriented service delivery High importance of stable systems, clean processes and well-functioning collaboration between departments, IT and external partners Professional, collegial and down-to-earth working environment with high technical expertise Employer where new ideas are welcome, responsibility is taken and good solutions are developed in joint exchange Suitable environment for an experienced personality who likes to work independently, thinks technically and actively promotes application topics in the healthcare sector No anonymous corporate structure, but an environment in which your contribution is visible, your experience counts and you can concretely shape the digital further development in the healthcare sector Your gain Exciting specialist role with a lot of proximity to business, IT and projects Responsibility for applications that are relevant to the company on a daily basis Varied tasks between analysis, coordination, operation and further development An environment in which technical knowledge, commitment and personal initiative are valued Short distances, modern working tools and professional structures Flexible working models with home office options Development opportunities in the direction of application management, IT business, business analysis or project management A role for people who do not just want to maintain applications, but make them better