Senior Specialist: Business Applications & Projects 80–100%

Senior Specialist: Business Applications & Projects 80–100%
Your Job
Responsibility for demanding 2nd level concerns regarding central business applications
Analysis of complex malfunctions, functional questions, and system-related issues
Clarification of causes, connections, and impacts in close coordination with specialist departments, IT, and external service providers
Coordination of adjustments, changes, releases, and minor further developments
Recording, testing, and concretization of requirements from the business
Translation of functional needs into understandable specifications, solution approaches, or technical clarifications
Participation in projects regarding applications, processes, digitalization, and system optimization
Accompanying tests, acceptances, rollouts, and introductions of new functions
Ensuring clean documentation of processes, solutions, system adjustments, and decision bases
Support in the prioritization of concerns so that important topics do not get lost in daily business
Additionally
Specialist departments receive competent support from you regarding questions about applications, processes, data, and system logic
Technical clarifications are prepared in a structured manner and coordinated with the right internal or external bodies
You recognize optimization potential in processes, systems, and interfaces early and contribute concrete suggestions for improvement
You keep a close eye on data quality, permissions, interfaces, and process flows
Users benefit from understandable explanations, short training sessions, and pragmatic assistance
With recurring problems, you look not only for workarounds but for sustainable solutions
You take on a mediating and coordinating role between specialist departments, IT, suppliers, and project teams
In everyday life, you ensure that applications do not just function, but are also understood and used sensibly by users
Your Profile
Completed education or further training in business informatics, informatics, business administration, or comparable practical experience
Several years of experience in the environment of business applications, application support, 2nd level, application management, IT business, or functional system responsibility
Good understanding of business processes, system connections, and the needs of different stakeholder groups
Experience with incidents, changes, releases, testing, documentation, and project work
Confident handling of functional requirements, technical clarifications, and solution-oriented communication
Routine in working with specialists, IT specialists, suppliers, and external service providers
Ideally knowledge in ERP, CRM, DMS, ServiceNow, databases, interfaces, or other specialist applications
Experience in a regulated, service-oriented, or complex corporate environment is an advantage
Very good German skills and the ability to explain complex topics understandably, calmly, and in an audience-appropriate manner
Your Personality
Analytical, structured, and solution-oriented way of working
Enjoyment of complex issues where functionality, technology, and processes interplay
High level of personal responsibility and a good sense of priorities
Calm, reliable manner, even when several topics are on the table at the same time
Communicative personality capable of mediating between business, IT, and external partners
Pragmatic claim to create solutions that truly work in everyday life
Interest in continuously improving systems, processes, and cooperation
Meticulous way of working with an eye for detail without losing the overview
Your New Employer
Established service company in healthcare with a focus on e-health topics, complex processes, and sensitive data
Environment in which applications do not simply "run in the background," but contribute directly to reliable, efficient, and customer-oriented service delivery
High importance of stable systems, clean processes, and well-functioning cooperation between specialist departments, IT, and external partners
Professional, collegial, and down-to-earth working environment with high technical expertise
An employer where new ideas are welcome, responsibility is taken, and good solutions arise through mutual exchange
Suitable environment for an experienced personality who enjoys working independently, thinks functionally, and actively drives application topics in healthcare forward
Not an anonymous corporate structure, but an environment in which your contribution is visible, your experience counts, and you can concretely help shape digital development in healthcare
Your Gain
Exciting specialist role with a lot of proximity to business, IT, and projects
Responsibility for applications that are relevant daily within the company
Varied tasks between analysis, coordination, operation, and further development
An environment in which expertise, reliability, and initiative are valued
Short paths, modern work tools, and professional structures
Flexible working models with home office possibilities
Development perspectives towards application management, IT business, business analysis, or project management
A role for people who do not just support applications, but want to make them better jpidae0ad72jm jit0624jm jiy26jm