Clerk Customer Support & Product Coordination 50%

For an internationally active technology company with innovative products, we are looking for a communicative and organizationally strong personality as Clerk Customer Support & Product Coordination 50%. In this varied position, you will take on an important interface function between international service locations, technical support, and product management. With your organizational talent and customer-oriented way of working, you will ensure a smooth flow of information and actively support the further development of products and processes. Clerk Customer Support & Product Coordination 50% # Employment: 50% Location: Rüti ZH Industry: Industry diverse Publication date: 02.07.2026 Your tasks: • Coordination of cooperation between international service locations and internal specialist departments • Monitoring and processing of warranty and service cases • Examination, coordination, and follow-up of complaints and quality reports • Processing and prioritization of technical customer inquiries • Support of product management during product launches and market analyses • Creation and evaluation of statistics, reports, and key figures • Collaboration in the documentation of product adjustments and optimizations • Support with administrative tasks within the department Your profile: • Completed commercial training with technical interest or technical basic training with commercial understanding • Professional experience in customer service, technical internal service, or a comparable coordination function • Very good communication skills and enjoyment of exchange with different contact persons • Structured, careful, and independent way of working • Fluent German - business fluent English in spoken and written form • Confident handling of MS Office as well as experience with ERP systems is an advantage • High customer orientation, initiative, and teamwork skills What you can expect: • Versatile task with international reference • Modern working environment with short decision-making paths • Independent work with scope for design • Collegial and motivated team with an open corporate culture • Attractive employment conditions and modern infrastructure • Good accessibility by car and public transport • Opportunities for professional and personal development Are you interested? Then contact Sonja Trosic today - Telephone: 055 220 60 99 or via E-Mail trosic@workmanagement.ch. I will be happy to provide you with further details.