Sales Agent *

Sales Agent (a)\* The role of the Sales Agent is a central component in ensuring the customer service goals in the area of Customer Advisory. In our Customer Service Center in Zofingen, we are looking for a communicative and organized personality as of 1. November 2026. Is that you? Then we look forward to your application! Sales Agent (a)\* Your tasks You process written and telephone customer inquiries professionally and in a service-oriented manner regarding suitable products and services You ensure the technically and substantively correct processing of customer inquiries, taking into account the entire range of offers You are responsible for the substantive correctness and traceability of the information provided to customers You ensure solution-oriented processing in the event of complaints with the aim of high customer satisfaction You conduct conversations with subscribers intending to cancel and convince them with suitable offers and good arguments to avert cancellations and secure long-term customer satisfaction You provide creative solutions for complex inquiries and thus find the optimal suggestions Your profile Completed commercial or sales/retail training Business fluent German and French (bilingual level) You possess pronounced sales skills with a focus on retention, proactively recognize sales and binding potential, and use them specifically to strengthen the customer relationship Sound experience in customer service and/or dialogue marketing, business fluent German and fluent French skills are important requirements Very good knowledge of processes and products in the area of responsibility (experience in the media sector is a great advantage, but not mandatory) Upbeat and positive personality Do you want to win together with us, strive for more, and take on responsibility? Then we look forward to your application. We take a stand and are convinced that diversity is an opportunity. *Everyone should be exactly as they are. We create a working environment in which this is possible. Artificial Intelligence is shaping the future. That is why we are looking for people who will drive digital innovation forward together with us. For this position, we only consider direct applications. Recruiting Partner Your advantages with us With the Fit&Health program, Ringier offers various possibilities and offers to remain physically and mentally healthy. 16 weeks of maternity and 4 weeks of paternity leave at full pay. Participation in the costs of childcare. We support mobile and flexible working, part-time work, and job sharing wherever possible. Five weeks of vacation are standard. 10 days of additional vacation purchase possible. Employees benefit from a wide range of internal training opportunities on various topics. External training is supported financially and in terms of time. The workplaces are ergonomically equipped. Coffee, tea, and water are available unlimitedly for free. All employees have access to a variety of discounts, including discounted publications, mobile subscriptions, and other attractive offers. We cover approx. 60 % of the pension contributions. Possibility to determine the retirement assets yourself based on various savings plans. Ringier Ringier is a leading European media company headquartered in Switzerland with a tradition of over 190 years. With around 5,500 employees, the group operates over 115 companies in 19 European and African countries. The Ringier portfolio includes three main business areas: leading media brands, sports media platforms, and digital marketplaces. With a digital EBITDA share of 83 percent, Ringier is one of the leading media companies in Europe. To this day, the corporate group remains majority family-owned. More at: Some of the best-known media brands include Blick, Bilanz, LandLiebe, L'illustré and Illustrierte in Switzerland, Blic in Serbia, Aktuality in Slovakia and Onet, Fakt, Forbes and Business Insider in Poland. In the area of Sports Media, Ringier is present with platforms such as A Bola in Portugal, in Romania, in Bulgaria and in Serbia. The digital marketplaces are led by flagships such as JobCloud and SMG Swiss Marketplace Group in Switzerland, as well as eJobs and imobiliare in Romania, CV Keskus in the Baltic states and Profession in Hungary. jpidc93da43jm jit0727jm jiy26jm