Reception Clerk (m/f/d)

Your Tasks As a reception clerk, you are an important calling card of our hotels. You accompany our guests from the first "Welcome" to the personal farewell and ensure that they feel completely well taken care of with us. Your tasks include: Cordial reception, care, and farewell of our national and international guests Independent execution of check-ins and check-outs Processing of reservations and reservation inquiries Invoicing and processing of guest accounts Active care and promotion of the customer loyalty program Processing of guest inquiries as well as professional information about our hotels and the region Support of your team colleagues in daily reception operations Co-responsibility for cash, daily, and monthly closings Participation in early, late, and weekend shifts Care of the hotel bar as well as service of snacks Ensuring a professional, friendly, and guest-oriented appearance Your Profile You are an open, warm, and reliable personality and enjoy enabling people to have a pleasant stay. Daily contact with guests inspires you, and you feel comfortable in a young and dynamic team. Ideally, you bring the following: Initial professional experience at a reception or in a comparable hotel operation in Switzerland or abroad Fluent German skills as well as good English skills Further language skills are a plus A strong guest and service orientation An independent, reliable, and responsible way of working Motivation, flexibility, and commitment Readiness for shifts in early, late, and weekend service Teamwork skills and joy in collaborating with colleagues A well-groomed and professional appearance Good oral and written communication skills as well as correspondence proficiency Ideally experience with hotel and reservation systems What we offer you With us, more than just a workplace at the reception awaits you. You will become part of a young, motivated team and work in an international environment with guests from all over the world. What you can look forward to: A varied and responsible activity in two different hotel concepts A young, motivated, and collegial team Direct contact with guests from all over the world A versatile daily work routine with a lot of personal responsibility The opportunity to contribute your personality and your ideas An exciting start and development opportunities within one of the largest hotel chains in the world Ready for your next step? If you live hospitality, like to take on responsibility, and enjoy providing our guests with a pleasant stay every day, then we would like to get to know you. Have we piqued your interest? Then we look forward to receiving your complete application documents. Become part of our team – we look forward to seeing you! Become part of our reception team in Winterthur! You love contact with people, like being a host, and keep an overview even in lively moments? Then you are exactly right with us! For our young, motivated, and dynamic reception team, we are looking for an engaged personality as a Reception Clerk per sofort or by arrangement. Your workplace – two hotels, one team With us, a varied workplace in an exciting hotel environment awaits you: You work for the ibis and ibis budget Winterthur . While the ibis with its 88 rooms stands for uncomplicated comfort and modern 2-star service, the ibis budget offers a simple, functional, and cost-conscious overnight accommodation option. The ibis budget has 84 rooms and is oriented towards the needs of cost-conscious travelers as a 1-star hotel. Thanks to the good location, the Winterthur city center, the old town, the Technorama, and numerous leisure activities are quickly reachable. Winterthur also offers a diverse cultural landscape, numerous events, and an attractive leisure offering for guests from home and abroad. With us, no day is like any other – and that is exactly what makes the work at our reception so exciting.