Computer Scientist / ICT Supporter 20%

20%, Temporary

by arrangement

Bern

IT

Your tasks ##

• Ensuring system availability through targeted break/fix measures
• Installation, configuration and maintenance of hardware and software systems for trouble-free IT operations
• Analysis and resolution of hardware and software problems
• Management of IMACD processes (Install, Move, Add, Change, Dispose)
• Maintenance of IT asset management
• Technical support on-site (Smart Hands Services)
• Collaboration at the Walk-Up Tech Bar for direct user support

Our requirements ##

• Completed training as a Computer Scientist EFZ or at least 3 years of professional experience in IT support with relevant further training
• Experience in 1st and 2nd level support as well as troubleshooting on-site
• Sound knowledge of Microsoft desktop operating systems and common desktop software
• Basic knowledge in Active Directory management
• Very good German and good English skills
• Impeccable reputation
• temporary, long-term part-time employment 20%
• Working days: on the 1st day of the month as well as every Wednesday (a total of 5 days per month à 8 hours)