Front Office Staff (m/f) WINTER SEASON

Tasks:

• Warm reception and care of our national and international guests
• Check-in and check-out including cash management
• correct invoicing
• guest information and concierge activities
• professional processing of complaints and wishes of our guests
• close cooperation with housekeeping and other departments
• active sales (up- and cross-selling)
• general administrative work at the front office

Requirements:

• completed vocational training in reception/hotel and/or at least 2 years of experience at the reception
• MS Office skills as well as Sihot are an advantage
• team spirit and joy in dealing with our international guests
• stylish in spoken and written German and English, any further language is an advantage
• independent and responsible working
• flexible in terms of working hours and shifts
• well-groomed appearance and pleasant manners
• You enjoy pampering our guests and providing them with a wonderful stay with us
• You are an organizational talent, work precisely, enjoy working independently but also in a team.
• You are resilient and keep a cool head when things get busy and greet our guests with a warm smile