IT Supporter 80-100%

IT Supporter (m/f/d) 80-100%
Introduction
Lidl Schweiz has an increasingly dense presence in the market with a modern store network of over 190 stores. Expansion in Switzerland has been continuously continued since market entry in 2009. At Lidl, exciting tasks and versatile career opportunities await you in the dynamic environment of the retail industry.
Your Tasks
Hotline and First Level Support for all IT inquiries of the users at the headquarters as well as in the stores and logistics centers
Support, care, and maintenance of telephone, PC/laptop, and printer systems
Processing of tickets and user inquiries via our ticket system
Support of standard applications and specialist applications
User maintenance and assignment of rights in our systems
Execution of workplace moves and commissioning of new workplaces
Processing of user inquiries at the service point
Administrative activities such as hardware orders and invoice verification
Maintenance of the knowledge and error database
Willingness to perform on-call duty
Your Profile
Completed technical training
Knowledge of current operating systems and standard software
Professional and goal-oriented way of working as well as openness towards new topics
High customer and team orientation
Communication skills as well as courteous and friendly manners
Very good German skills, knowledge of another national language or English is an advantage
We Offer
At Lidl Schweiz, there is room for ambitions and innovations. Actively participate in shaping them. Grow daily on both a professional and personal level. We will prepare you for your varied and interesting tasks with intensive induction. In addition, we offer you the security of permanent employment, a great team, the advantages of the Lidl-GAV, excellent occupational pension schemes, and other attractive benefits. Take the chance & apply online now! jpid7c7c8a1jm jit0624jm jiy26jm