Head of IT Service Management (80 - 100 %)

In this newly created key role, you will take over the operational deputy position of the Group CIO and be responsible for IT Service Management with 8 employees, including in the areas of IT Support, Application Support, and Application Management. You ensure reliable IT operations for the companies of the group, actively develop the ITSM landscape, establish efficient processes and standards, and also actively participate in the operational day-to-day business yourself. In doing so, you act as the central contact person for internal stakeholders and coordinate external partners. We are looking for an experienced IT leader with higher education in computer science or business informatics (HF/FH) as well as several years of experience in IT Service Management or IT Operations in a comparable corporate structure. You possess sound ITIL knowledge, experience in provider and SLA management, and have successfully developed teams in complex operating environments. Personally, you convince through your hands-on mentality, decisiveness, as well as the ability to promote people and drive changes. Language skills: Very good German and English skills. Would you like to drive the digital development of the corporate group together with the CIO and a young, dynamic team and thereby benefit from high visibility, creative freedom, short decision-making paths, and attractive opportunities? Then we look forward to your application. Contact: Sophie Korber Rosmarie Lienert