Team Leader Customer Service

We provide energy! And we have been doing so for over 100 years. The Genossenschaft Elektra, based in Jegenstorf, supplies 21 municipalities in the Bern-Solothurn region with electricity safely and reliably. As an innovative energy company, we want to help shape the energy transition – and thus our future. Would you like to help shape the future of the Genossenschaft Elektra together with a motivated team? Then we look forward to getting to know you. Team Leader Customer Service You lead a team of four employees and ensure professional customer service as well as smooth reception operations. You actively participate in day-to-day business, coordinate tasks within the team, and support customer inquiries, complaints, and billing processes. Job: Diverse and demanding Leading the Customer Service team Ensuring customer service and reception Active participation in day-to-day business Responsibility for billing and data quality Coordinating and developing processes Your profile: Professional and convincing Commercial basic training as well as experience in customer service Leadership experience or demonstrated leadership potential Experience in the energy industry, ideally with innosolvenergy High customer orientation and organizational talent Independent, pragmatic, and responsible personality Our offer: Advantageous and unique Versatile leadership function with scope for design Leadership and operative participation in a varied environment 41-hour week, flexible working hours, and attractive social benefits Regionally anchored company with short decision-making paths Workplace in Jegenstorf, close to public transport and free parking Would you like to learn more about the position? , Leiter Markt, will be happy to provide information. We look forward to hearing from you. jpid7bc7f93jm jit0832jm jiy26jm