Key Account Manager (80 - 100%)

• 03 September 2026
• 80 - 100%
• Indefinite duration
• Zürich

Key Account Manager (80 - 100%)

Shape the future of healthcare with us.

At CISTEC, we develop and operate one of the leading clinical information systems in Switzerland with KISIM. Our product supports medical professionals, nurses, and specialists in daily hospital operations - from regional hospitals to university hospitals, from psychiatry to rehabilitation. What motivates us is the conviction that good software relieves people and improves patient care.

Grow with us.

Since our beginnings with two employees, we have become a leading IT company on the market with 300 committed professionals - and we continue to grow. With us, competence, teamwork, and passion meet. If you want to be part of a success story that daily shapes the Swiss healthcare system, you are in the right place.

Innovating together. For more time for people.

Your tasks

• Global management and development of the portfolio (4-6 clients), strategic sales approaches and multi-year portfolio planning as well as maintaining binding account plans.
• Establishing and maintaining strong partnerships at all levels, representing CISTEC in steering and management committees as well as regular management meetings.
• Preparation and negotiation of offers with a focus on up-selling and cross-selling, as well as conducting complex contractual negotiations including framework agreements and service contracts.
• Advising clients on budget and resource planning based on CISTEC Business Insights regarding costs, modules, and future client needs.
• Feedback of client needs, market developments, and competition to product management and leadership as well as contributing to roadmap prioritization and early identification of disengagement risks and tenders.

Your profile

• Several years of experience in key account management or in the sale of complex software and IT solutions, ideally in the healthcare sector.
• Completed degree in business administration, management, IT, health, or a similar field.
• Proven experience in strategic account management up to C-Level and management.
• Proficiency in conducting complex contractual negotiations and experience in representation in steering committees.
• Ability to independently develop account strategies and multi-year portfolio plans.
• Ideally, understanding of clinical and administrative processes in hospital, rehabilitation, psychiatric, and care environments.
• In-depth knowledge in developing and positioning value propositions for large clients.
• Fluent command of German orally and in writing; French and English are an asset.
• Future availability for regular travel throughout Switzerland; category B driver's license.

We offer you

Meaningful work with impact: you work on exciting projects at the interface of AI and health - in an interdisciplinary team that creates real added value.

Innovative environment: together, we develop cutting-edge solutions that sustainably improve daily clinical life - with a tangible impact for healthcare professionals.

Flexible work: part-time work, flexible hours, and telecommuting are of course possible. After the probationary period, you can work remotely up to four days per week.

Culture of learning and innovation: we actively encourage your continuing education and support you in participating in specialist conferences and trade fairs. Flat hierarchies and an open and agile team environment create space for personal and professional development.

Attractive benefits: enjoy 5 weeks of vacation per year. Unpaid leave is possible upon agreement.

Shared experiences: we celebrate successes together - at lunchtime barbecues, snow days, or during our team and company events.

Application:

Please send your complete application documents by e-mail to: moc.cetsic@gnubreweb

Note for recruiters and headhunters:

We kindly ask you not to send us applications from headhunters or recruitment agencies. Thank you for your understanding.

Diversity and inclusion:

CISTEC is synonymous with equal opportunity and diversity. We welcome applications from all persons, regardless of their personal characteristics or origin.