Customer Loyalty Agent (80-100%)

• 18 août 2026 • 100% • Durée indéterminée • allemand (Courant) • 8045 Zürich • Se connecter pour voir l-estimation de salaire de jobup.ch Do you want to develop your passion for customers in a dynamic environment? We are looking for motivated people who share our mission to create exceptional customer experiences. As a customer advisor, you will strengthen a dedicated team that ensures our customers' satisfaction every day. People in career change are also welcome. What we offer you Essentially, you manage customer relations on behalf of Tamedia and can rely on a varied portfolio of solutions. You benefit from great freedom in your actions. In your daily professional life, you regularly maintain contact with related departments such as marketing and editorial. In addition, you also work in other areas of our customer service, which allows you to continuously develop your skills with us. What you will do with us / your tasks • You have a creative flair for finding original solutions to customer problems. • You speak German and Swiss German fluently; a very good command of French is indispensable. • As a true news enthusiast, you are interested in various topics and are always up to date. • Thanks to your sociable, empathetic, and patient nature, you easily find the right tone with every customer. • You attach great importance to quality and are convinced that our product is the best. • You demonstrate perseverance. Advantages: • Five weeks of vacation with an option for seven weeks and purchase of vacation days • Flexible schedule models and possibilities for teleworking • Paid day off on your birthday • Competitive and performance-based remuneration • Numerous discounts, for example mobile subscription, digital TV, bicycle rental, car purchase • Comprehensive free offer in the field of health promotion (coaching, Health Coach app, flu vaccination, various training sessions) • Possibility of unpaid leave up to a maximum of six months • Additional half-day leaves before certain public holidays • Referral program: bonus up to CHF 2'000 • Comprehensive training and development offer (leadership training, mentoring, development programs, language courses, Sales Academy, personal skills, methodological skills, project management, change management and much more) • Free digital subscriptions as well as printed offers at a reduced rate