Senior workplace administrator - Windows user environment

Senior workplace administrator - Windows user environment (f/m/d) Be your best with Bechtle With more than 16,000 employees, we are one of the most prosperous IT companies and market leaders in our sector. The combination of direct sales of IT products and a full range of services offered by various IT service companies makes us a strong and future-oriented ("zukunftsstark") IT partner for medium-sized companies, large groups and the public sector. We are at home throughout Europe and always close to you. Senior workplace administrator - Windows user environment (f/m/d) Be your best with bechtle On behalf of our banking client based in Genève, we are looking for a Senior Workplace Administrator - Windows user environment (f/m/d) responsible for administering and evolving the Windows user environment, as well as handling complex level 3 incidents. Your mission Administer and maintain user profiles, preferences and customized settings in VDI environments and on physical workstations. Guarantee the accessibility, integration and proper functioning of an important catalog of modern and legacy applications on the Workplace platform. Collaborate with the packaging and platform teams to ensure the consistency of application configurations and their proper integration into the user environment. Optimize the user experience, including login times, workstation performance and application availability. Take charge of complex incidents escalated by level 2 support, conduct the necessary investigations and ensure follow-up until their complete resolution. Analyze recurring incidents, document solutions and contribute to the continuous improvement of the Workplace environment, support processes and service quality. Your profile Proven experience in administering a Windows Workplace environment, with a strong orientation towards applications, user profiles and session performance. Good mastery of a profile management and user environment solution such as Omnissa Dynamic Environment Manager, Citrix Profile Management, FSLogix or a comparable technology. Experience in diagnosing and resolving complex incidents affecting applications, user settings, performance or Windows login. Good knowledge of VDI environments; experience with App Volumes or a comparable application delivery solution is an advantage. Mastery of diagnostic tools such as Procmon, Wireshark or Fiddler, supplemented by good PowerShell skills and an understanding of network concepts useful for troubleshooting. Technical curiosity, autonomy, sense of service and excellent interpersonal skills, with the ability to spontaneously meet users and internal teams to understand their issues and build adapted solutions. Residency in Switzerland mandatory for taking up the position. Our proposal Advantageous working conditions: 6 weeks of vacation per year and an attractive pension plan Development and enhancement of potential: wide range of professional and personal training offered by the Bechtle Academy Diversity: interesting and changing tasks in a future-oriented sector Job number: XXXXQ814 Brosse \| \| Bechtle Suisse SA Bechtle Suisse SA has certified skills in the strategic areas: IT Infrastructure, Virtualization, Information Management, Managed Services, Skills Management, Data & Analytics, Printing Solutions and E-Commerce. Thanks to these skills and strong and lasting partnerships with the main market players, we offer a modular and perfectly consistent range of products and services to cover all our customers' needs. Our proximity, our global vision of infrastructure and project management make us an indispensable player in the market. Our 1000 motivated employees are our best assets to ensure speed, flexibility and expertise. jpidff5755fjm jit0832jm jiy26jm