Customer Care Consultant / Call Center Agent
- Employment type
- Full-time
- Location
- Köniz
- Company
- Adecco Human Resources AG, Papiermühlestrasse 77, 3014 Bern
- Languages
- German (fluent), Italian (fluent), French (fluent)
- First posted
Introduction
Is customer satisfaction your top priority? Do you communicate proficiently in German and Italian or German and French and keep an overview even in hectic situations?
Then we look forward to getting to know you!
Tasks:
- Competent support and advice for customers in German and Italian or French
- Processing of telephone customer inquiries
- Recording and maintenance of customer master data
- Support with administrative activities
- Ensuring high customer satisfaction
Profile:
- Professional experience in customer service, sales or in a comparable function
- Stylish German language skills and very good Italian skills in speaking and writing (mandatory) (or fluent French skills)
- Good MS-Office skills
- Strong-communicating, service-oriented and resilient personality
- Independent and reliable way of working
Automatically translated from the original.
Posted 2 weeks ago