Receptionist

Main tasks: – Implementation of a professional and individual arrival and departure experience for our guests, as well as their care during the entire stay – Telephone acceptance of room reservations and active sale of additional services. – Processing of written inquiries for room reservations – Cooperation with Event and Sales department. – Reservation acceptance and associated correspondence in D/F/E – Invoicing These qualities convince us: – Completed training in the hospitality industry or in the administrative field – Open-mindedness and joy in dealing with guests – Strong service and hospitality mindset – Stylish German and good English skills in speaking and writing – Further foreign language skills are a plus – Good communication skills We offer: – A dynamic, young team that enjoys the hospitality industry – Workplace in the heart of Switzerland at Lake Lucerne – Varied activity in different guest segments – Diverse discounts and advantages within the Waldstätterhof-family – Employee accommodation if possible and by arrangement