Call Agent

Your tasks Receipt and processing of incoming customer inquiries Support with technical and administrative concerns Competent advice on products and services Recognition of customer needs as well as active sales consulting Careful documentation of customer conversations in the systems What you bring with you Completed vocational training or corresponding professional experience Enjoyment of customer contact and strong communication skills Good PC user skills and quick comprehension Technical interest and understanding of digital products and services Affinity for sales and consulting Reliable, flexible and team-oriented way of working Very good German skills in spoken and written language (understanding of Swiss German is an advantage) Further language skills such as French, Italian or English are a plus What awaits you Paid and intensive induction with full salary Exciting working environment in a future-oriented industry Motivated, multicultural team Permanent employment Attractive development and further training opportunities Modern working environment with good transport connections Sunday always free Framework conditions Workload: 80–100% Working hours MO to FR between 08:00 and 18:00, SA between 08:30 and 16:30 Location: Region Ostschweiz During the training phase, 100% availability is required