Funeral organization manager 100% (CDD)

• 12 août 2026 • 100% • Temporary • Avenue de la Concorde 20, 1203 Genève The funeral, cemeteries and crematorium service of the City of Geneva (SPF) has the main mission of providing, with dignity, funerals, burials and cremations for persons deceased on the territory of the City, the canton of Geneva, as well as any person deceased in Switzerland or abroad. It assists grieving families and ensures the management of cemeteries and the funeral facilities made available. In order to strengthen the management of the SPF we are looking for a Funeral organization manager 100% (CDD) Your mission • Manage the team of funeral counselors (recruitment, continuous training, periodic evaluation, etc.). • Perform the forward planning of the team, control the documents underlying the payment of allowances, collect requests for absence and ensure arbitration as needed in compliance with the directives in force. • Guarantee optimal communication within the sector through regular meetings or by any other means and lead reflections on professional practices. • Ensure the application of and compliance with standards, directives, service regulations as well as instructions, procedures, conventions and protocols. • Ensure the proper delivery of services to the families who call upon the SPF. • Evaluate and respond to external correspondence and/or solicitations regarding funeral organization and propose a response to the head of service. • Manage relations with external partners to the SPF, notably the application of partnership agreements. • Ensure monitoring and prospecting regarding technological or other changes allowing an improvement of services for the various publics. • Assist management in the evolution of processes according to new services to be provided to families in the field of funeral organization and guarantee a quality standard and the update of the sector's referenced documents. • Represent the sector's theme, or even the Service, within the framework of services to be provided to families or internal and external partners and respond to specific missions, in its field of competence, at the request of the management. • Take part in the meetings of the management committee. • Ensure, when necessary, the mission of funeral counselor and participate in the team's work, including during on-call shifts (weekends/public holidays). • Your profile: • Federal diploma or equivalent, in the social or human sciences field. • At least 5 years of experience in team management. • Demonstrate listening skills and empathy and know how to face a demanding emotional context. • Master common computer software (Microsoft Office) and excel in the practice of French both orally and in writing. • A minimum experience of 3 years in the public sector, experience in the funeral field, mastery of SAP as well as the regular practice of another language (English, Italian or German) constitute assets. You reside in the canton of Geneva or in the authorized domiciliation zone. As part of its policy of equality between women and men, the City of Geneva wishes to promote diversity in all administration services. Activity rate 100% Remuneration 100% Class J of the salary scale Start date As soon as possible Type of engagement Fixed term Application deadline 20.08.2026 Application: The application file must contain the following elements: • Cover letter • Detailed curriculum vitae or, failing that, completed "Job application" form (to be downloaded from our website) • Copies of diplomas and work certificates • Recent photo (passport format) Follow-up of applications: In the City of Geneva, the recruitment process is decentralized. This means that each service or department is responsible for following up on applications for the positions it offers. An acknowledgment of receipt will be sent to candidates. Engagement conditions: • Meet the requirements of the position in terms of diplomas and experience required in the job offer. • Benefit from a valid work permit or authorization. Employees of the City of Geneva must be domiciled in the authorized domiciliation zone (www.geneve.ch/emploi). In its desire to fight unemployment, the city encourages applications from the Office cantonal de l'emploi. More information on the working conditions of the City of Geneva: www.geneve.ch/emploi