Business Consultant - Customer Service / Customer Support Clerk (M/F/D) - 100%

Offer criteria • Professions: • Support Consultant • Diplomas: • No diploma • Locations: • Locarno • Conditions: • Temporary work • Salary not specified • Full Time Offer criteria • Professions: • Support Consultant • Diplomas: • No diploma • Locations: • Locarno • Conditions: • Temporary work • Salary not specified • Full Time The company: Adecco ## The Adecco Group Switzerland More info on Adecco Job description ## Introduction On behalf of a company based in the Locarno area, we are selecting the following professional profile Responsibilities • Provide technical and managerial assistance and support for orders and related payment • Guarantee the resolution of customer issues with various departments (sales, operations, Supply Chain,...) • Recommend adequate solutions to customer requests and coordinate with the various teams involved to guarantee complete process management (for example: production capacity and planning, resource allocation, quotes, invoices,...) • Keep customers constantly informed on the status of issues, based on the information received and clarify any doubts. • Prepare and analyze periodic statistics using available tools, collecting any necessary data, respecting objectives and sharing the results with management • Guarantee the payment / collection of invoices and support the reconciliation of commercial credits Profile • Training in the commercial field • Commercial experience of at least 3-5 years in order management • Knowledge of Incoterms 2010 rules, free trade agreements, and concepts related to export control relating to products, third parties and third countries • Excellent knowledge of Microsoft Office tools, SAP SD, Outlook and Teams • Excellent knowledge of the Italian and English languages, oral and written • Positive attitude and orientation towards problem solving Vantaggi • Possibility of continuous training • After an induction period, possibility of Home Office 1-2 days per week Contact Information For further information on this vacancy (reference: JN -072026-1127477), contact A214 Hub Sopraceneri at 582332200. Who we are Adecco is the market leader for staffing solutions in Switzerland and in the world. Every day, our teams in our approximately 50 locations throughout Switzerland ensure the best match between candidates and clients in various professional fields and sectors. Adecco Switzerland is a company of the Adecco Group, a global leader for Talent Advisory and Solutions. We are deeply convinced that we can make everyone fit for the future and we employ more than 3.5 million people daily. We recruit, develop and create talent in 60 countries, allowing organizations to contribute to shaping the future of work.