Professional ICT Supporter (a) 80-100%

Work location: Hirslanden Corporate Office | Luzern Start date: immediately or by arrangement Employment type: Permanent Reference number: 71972 Working at Klinik St. Anna means more than "just" working. The foundation of our trusting and close cooperation is the family-like togetherness that we maintain alongside our patients. As ICT & Prozesse, we provide comprehensive IT & project services and carry out business analyses for our clinics in Switzerland and the central specialist departments. YOUR TASKS • On-site support in 1st and 2nd level (server, network, client environment) as well as maintaining the CMDB and documentation • Ticketing processing: receiving, processing and if necessary forwarding of fault reports as well as instructing and supporting users with questions and problems regarding hardware and software • Installation and configuration of PCs, notebooks, VOIP phones and peripheral devices according to the ICT standard catalog • Installation, support and further development of clinic-specific applications as well as hardware in the field of medical informatics • Optional on-call service within the framework of team organization • Planning, coordination and implementation of releases and updates (Life Cycle Management) • Active participation in projects and leading small sub-projects • Taking on the function as a vocational trainer after successful training (1-2 apprentices) <br /> YOUR PROFILE • Training as an ICT Specialist EFZ or equivalent training • At least two years of experience in ICT support, ideally in healthcare • Strong analytical skills • Service-oriented way of working, high personal responsibility as well as communication skills in German and English • Driver's license category B <br /> OUR OFFER • Family-like environment with proximity to employees and patients • A team with dedicated and professionally competent colleagues • Attractive mobility concept • Catering for CHF 5.-- including drinks and fruit • You can find further terms of employment and employee offers here (https://www.hirslanden.ch/de/klinik-st--anna/jobs-und-karriere/st-anna-als-arbeitgeberin/benefits.html) For further information, Yannic Kurmann, Team Leader ICT Support Central Switzerland, is happy to assist you at yannic.kurmann@hirslanden.ch (mailto:yannic.kurmann@hirslanden.ch) or T +41 41 208 34 63. We look forward to your contact. <br /> The Hirslanden Group is the largest medical network in Switzerland. The group includes 16 clinics in 9 cantons. It also operates 5 outpatient surgical centers, 18 radiology and 6 radiotherapy institutes. The group has 11,025 employees.