2nd Level Supporter with knowledge as Business Process Developer 100%

2nd Level Supporter with knowledge as Business Process Developer 100% (m/f/d) Our Team Are you looking for a new challenge in an agile environment? Innovation, digitalization, new mobile payment methods and Customer Experience are part of our everyday life. To strengthen our L2 support, we are looking for a 2nd Level Supporter with knowledge as a Business Process Developer and a lot of practical experience in the development of client applications, who feels up to such topics and is motivated to actively help shape the future of UBS Card Center. A lot of variety, a challenging activity and the chance to contribute your knowledge and realize your ideas together with a motivated team await you. A 4 to 6-month technical induction period in 3rd level is guaranteed. The Role Lifecycle support and further development regarding performance and maintainability of existing process and Java applications Managing, analyzing and solving tickets and ensuring a timely solution according to Service Level Agreements in cooperation with development and other relevant teams Support of the L1 support teams in troubleshooting and knowledge exchange Providing clear and precise communication for users, L1 support and other teams regarding the status of problems and solutions Creating and managing documentation for resolved problems, including troubleshooting steps and problem workarounds, to create a knowledge base for future references What we want Federal Diploma of Higher Education in Computer Science or comparable training at least 5 years of experience in Business Process Development and in the development of Java software in an agile environment, preferably in finance/credit card business solid experience in process modeling, Boot 2/3, REST-API with OpenAPI 2/3 and Flowable good understanding of Secure Coding practices, Enterprise Integration technologies and architecture designs for distributed systems a strong sense of quality and responsibility, a structured way of working, good communication skills and a growth mindset fluent language skills in German and English (spoken and written) Our Offer attractive employment conditions with extensive benefits flexible working models (part-time, hybrid working, job sharing) central location with good transport connections and internal parking spaces a modern, agile working environment with room for ideas, innovation and co-creation an open corporate culture with a focus on cohesion, development and appreciation Our Culture At UBS we know that our employees with their different skills, experiences and backgrounds make up our success. We are passionately committed to putting our employees first by offering them new challenges, a supportive team, development opportunities and, if possible, flexible working conditions. Our inclusive culture brings out the best in our employees, regardless of where they are on their career path. We use artificial intelligence (AI) to work smarter and more efficiently and also know that great work is never done alone. That is why collaboration is also at the center of our actions, because together we are stronger! jpid6afa182jm jit0729jm jiy26jm