Customer Service Clerk - Administrative Assistant – Customer Service (CSC)

Customer Service Clerk • Customer inquiries via telephone and e-mail • Process complaints & customer inquiries • Processing of complaints and grievances • Telephone & written contact with customers • Information on products or services • general administrative work Our client wishes for an employee with many years of experience in a customer service center. Bilingual: German/French Administrative Assistant – Customer Service (CSC) • Respond to customer inquiries by telephone and by e-mail • Process complaints and customer inquiries • Manage complaints and grievances • Ensure telephone and written contact with customers • Provide information on products or services • Perform various general administrative tasks Our client wishes to recruit a collaborator with several years of experience in a customer service center (CSC). Bilingual: French/German