2nd-Level ICT Supporter/in 80-100% (m/w/d)

What you move
Your most important tasks are:

• Processing and solving demanding technical tickets in 2nd-level support
• Coordination of cross-team incidents and problem tickets
• Analysis and delimitation of system restrictions
• Co-design and optimization of internal processes
• Communication of solutions to internal and external stakeholders
• Maintenance of our knowledge base
• Collaboration in exciting projects

Why you will succeed
For this varied role, we are looking for committed and customer-oriented individuals with the following desired profile:

• Completed training in informatics or comparable qualification
• Experience in 2nd-/3rd-level support of software applications (at least 2 years desirable)
• Independent, structured way of working and enjoyment of teamwork
• Very good German skills, other national languages are a plus

We offer

• Flexible working models and home office possibilities
• Modern work equipment and top-equipped offices in a central location
• Free smartphone with subscription, Half-Fare travelcard and attractive further training opportunities
• At least 25 vacation days for your work-life balance

Become part of our team
Are you ready for a new challenge with a place of work near the main station St. Gallen and home office possibility? We look forward to your application documents.