2nd-Level ICT Supporter/in 80-100% (m/w/d)

What you move Your most important tasks are: • Processing and solving demanding technical tickets in 2nd-level support • Coordination of cross-team incidents and problem tickets • Analysis and delimitation of system restrictions • Co-design and optimization of internal processes • Communication of solutions to internal and external stakeholders • Maintenance of our knowledge base • Collaboration in exciting projects Why you will succeed For this varied role, we are looking for committed and customer-oriented individuals with the following desired profile: • Completed training in informatics or comparable qualification • Experience in 2nd-/3rd-level support of software applications (at least 2 years desirable) • Independent, structured way of working and enjoyment of teamwork • Very good German skills, other national languages are a plus We offer • Flexible working models and home office possibilities • Modern work equipment and top-equipped offices in a central location • Free smartphone with subscription, Half-Fare travelcard and attractive further training opportunities • At least 25 vacation days for your work-life balance Become part of our team Are you ready for a new challenge with a place of work near the main station St. Gallen and home office possibility? We look forward to your application documents.