Business Developer - Customer Success

Business Developer - Customer Success
Join a young and dynamic team active in communication! What does the position offer?
Long-term position with possibilities for progression and evolution within a growing company
Direct collaboration with management and a young and dynamic team, exposure to the network of CEOs and HRDs.
Opportunity to quickly develop your skills, internal training, large-scale client projects.
Who are we?
Communication company: 123 Next Generation
Our mission: “Empowering All Generations”Our values: Operational excellence, flexibility, transparency, continuous learning, impact, pragmatism.
In a few figures: 200+ videos per year, 100+ conferences-trainings-teambuildings per year, 120+ clients, presence in 5 French-speaking cantons and various industries, a team composed of 6 people.
Where will I work?
On-site at our offices in Plan-Les-Ouates, Chemin du Champ-des-Filles 4, occasional evening availability.
What would my missions be?
Business development & commercial support: You will participate in commercial development, identification and qualification of prospects, preparation and follow-up of acquisition campaigns, organization of appointments, CRM updates, preparation and follow-up of offers, client calls, KPIs, and contribution to client meetings.
Client relationship & project management: You will follow the client relationship during mandates and intervene at client sites, you will ensure the operational follow-up of projects, planning, coordination, management of deliverables, respect for deadlines, quality control and continuous improvement of processes, client satisfaction.
Organization & continuous improvement: You will participate in the continuous improvement and update of our documentation: CRM, reporting, checklists, process documentation, client deliverables, etc.
Marketing & visibility development: You will contribute to marketing actions: content creation, preparation of communication materials, organization of conferences and events, trade fairs, etc.
What are the expected skills?
Hard Skills:
2-5 years of experience in C-level project management, Agency-type projects, Big4 = a plus.
Exposure to working with CEOs, basics in customer experience, communication.
Sales and negotiation competence.
Excellent mastery of deadlines, anticipation, communication with staff-client-partners,
Agility with digital tools (Excel, Word, Powerpoint, CRM, Claude, ChatGPT, etc.)
Excellent ability to organize and deliver with precision and discipline, respect for methods and deadlines.
Excellent writing, emails, preparation and self-review of documents.
Management of multiple projects in parallel, follow-up and respect for deadlines, email follow-up, KPIs.
Perfect mastery of French (impeccable spelling and good oral communication)
Mastery of English = an asset.
Soft Skills:
Excellent internal/external communication skills.
Positive energy, solution-oriented and especially action-oriented, desire to develop one's career.
Ability to manage a high volume of activities, to prioritize, plan, anticipate and ensure follow-up.
Knows how to identify limits, ask for support, quantify and inform transparently.
Agility, flexibility, autonomy.
Curiosity and continuous learning.
Loyalty and confidentiality.
My application?
If this job description resonates with your aspirations, we would be delighted to receive your application via the platform. Follow us: LinkedIn 123 Next Generation jpid03ca254jm jpit0936jm jpiy26jm