Breakfast Responsible Head of Service (a)

Directly on the sunny side of Lake Thun in Merligen, we are creating a place for active relaxation at BEATUS, to which guests are always happy to return. THE Solbad am Thunersee, the unique location directly on the lake, casual 5-star quality, and fresh, light cuisine characterize our house. Behind this is a team that rolls up its sleeves together, takes responsibility, and contributes every day to ensuring that guests and employees alike feel comfortable. Perhaps soon together with you. Leadership tasks: • Active guest care • Leadership, promotion, and targeted training of employees • Conducting service briefings • Compliance with standards and workflows • Participation in the daily briefing (in the absence of the supervisor) • Monitoring cleanliness, order, and condition of the restaurant • Handling complaints and forwarding them to supervisors and management Technical tasks: • Active sales and advice to guests • Implementation and further development of internal standards in the restaurant • Ensuring the internal communication flow • Constant overview or monitoring of efficient cost management (efficient employee deployment planning) • Increasing productivity in the restaurant • Targeted optimization of guest satisfaction • Adherence to workflows according to the manual You have • a completed vocational training as a Restaurationsfachmann/-fachfrau EFZ • several years of leadership experience in upscale hospitality, ideally in the half-board sector as well as in the à la carte restaurant • sound knowledge of wine, beverages, and spirits • a structured, careful, and quality-conscious way of working with high standards for excellence • pronounced technical expertise as well as passion for first-class service • high guest and service orientation • organizational talent with an independent and solution-oriented way of working • a confident and well-groomed appearance and stylish manners • very good language skills in German as well as good foreign language skills in English and French You are • a creative, flexible, and cheerful personality • quality-conscious in thinking and acting • responsible, team-oriented, and resilient Employee benefits: • Year-round employment in a family-like environment • Promotion of your professional and personal qualifications through internal and external further training • Full-time and various part-time models with flexible working hours including service shifts, also for career changers • Use of the solbad, sports pool, and the fitness center at certain times • Massages and skincare applications for your health at advantageous conditions • Special conditions at the sister hotel Ermitage in Gstaad-Schönried • Super-special prices at all Private Selection Hotels • Special prices for overnight stays for the family • Discounts in the region with the Thunersee-Staff card • Possibility for accommodation in our employee house and meals in the employee restaurant