Customer Service Representative (a) 80-100%

Do you enjoy interacting regularly with customers and like to show your commitment in a collegial environment? Then Petra and Manuela are looking forward to getting to know you and perhaps welcoming you soon as a customer service representative (a) in their team. ### What awaits you • Providing telephone and written information on general insurance questions, benefit topics, products and services • Checking and processing changes as well as collaborating with internal and external bodies such as general agencies or accounts receivable management • Personal advice and support for customers at the sales office in the Zurich and Luzern area (on-site) • Timely processing of tasks according to defined standards in the required quality and quantity What you bring • Completed commercial vocational training as well as initial practical professional experience, preferably in a call center or customer service of an insurance company • Further training as an insurance intermediary VBV desirable or willingness to complete this • Confident German (at least level C1) and English (at least level B2), other languages an advantage • Sound MS Office skills • Joy in daily telephone customer contact with a flair for sales conversations and proactive scheduling for the field service Do you have questions about the application process? Valeria Colomberotto HR Consultant 058 340 67 55 LinkedIn Job-ID: 34405 Excellent employer In the areas of health promotion, recruiting quality as well as compatibility of work and private life, Helsana is repeatedly awarded. We exclusively accept online applications. In addition, we fill this position without external personnel service providers.