Person with a heart wanted: Customer Success Manager 60–100%

Person with a heart wanted: Customer Success Manager 60–100% Person with a heart wanted for Customer Success Manager 60–100% You can't invent someone like that. A person with a heart who has trust expertise and prefers to be with customers rather than alone at a table? That's someone you have to find. So: Are you that person? This task thrives on people, conversations, and listening carefully. We're looking for someone who will help our customer relationships grow with heart: being with our customers, listening to them, discovering new things together – and making the relationship more valuable year after year. If you love that, you're in the right place with us. Our person with a heart – does that sound like you? You have a trust or accounting education or an experience that's just as valuable. With your technical instinct, you don't have to build software, but you understand it, can categorize it, and explain it in a way that makes sense to the customer. You have a genuine interest in people. You ask questions, you listen, you stay on top of things. At heart, you're a mix of a communicative rocket, empathetic and approachable listening – and you talk about our products with enthusiasm and passion. People just like you. Your heart's desires: You take care of our existing customers and ensure with regular touchpoints that they get the best out of our products. You introduce new features and products and make visible what's possible. You take on what customers need and bring it back to the product team — you hear what others overlook. You recognize where which features bring real added value and place them — not with pressure, but because it fits. You drive the sale of an agent-based closing creation forward. Here, your process knowledge counts the most: expanding existing customers, winning new ones. That's our mission: Luota was created out of the conviction that trust experts deserve more than inefficient tools, scattered processes, and complicated communication. As a spin-off of Dorean AG, we combine years of industry experience with a fresh, digital mindset. For us, three things are at the center: trust, efficiency, and real added value. Because we believe that digitalization begins not with software, but with understanding people and their way of working. With us, you'll find a young team (yes, okay, more or less ????), which brings fresh IT wind into the trust industry coffee on the table (except for our boss, who doesn't drink any – yes, it's a mystery to us too…) AI that finally meets people who really understand it and a lot of leeway to leave your mark jpid5e123e5jm jit0728jm jiy26jm