Operations Assistant Gastronomy (m/f/d) 100% WINTER SEASON

Bergbahnen Destination Gstaad AG is one of the largest mountain railway companies in the Berner Oberland. In addition to the railway systems and ski slopes, it operates its own mountain houses and employs around 450 staff in winter, and 250 in summer. The experiential mountain summer is just as much a focus for the company as the enjoyable and diverse ski area. By agreement, we are looking for an Operations Assistant Gastronomy (m/f/d) Tasks: ## 1. Support of the operations management: • Assistance in the planning and implementation of operational strategies and processes • Participation in the coordination of daily operational processes, particularly in the areas of service, kitchen, and warehousing 2. Personnel management: • Support in the recruitment, training, and motivation of staff • Creation and control of duty rosters • Support in the induction of new employees 3. Customer service: • Ensuring the high standard in guest care • Support in solving customer inquiries and complaints • Monitoring service quality and implementation of improvement measures 4. Accounting and cost control: • Support in monitoring the budget • Cost control also in payroll 5. Warehouse and inventory management: • Monitoring the ordering process for food, beverages, and other operating materials • Inventories and ensuring efficient warehousing • Co-responsibility for the avoidance of food waste, sustainable management 6. Marketing and events: • Support in the planning and execution of events • Cooperation with the marketing team to promote the operation (e.g., social media, flyers, offers) 7. Safety and hygiene standards: • Compliance with and monitoring of hygiene regulations and standards. • Responsibility for the safety of guests and staff (fire protection, first aid, etc.) Requirements: • Completed training in gastronomy or a Swiss hotel management school • Initial experience in the gastronomy sector, ideally in a similar leadership position • Very good organizational skills and high resilience • Ability to work in a team and strong communication skills • Knowledge in the area of cost control and the L-GAV is an advantage • Confident handling of MS Office and common gastronomy software • Flexibility and willingness to work in the evenings, on weekends, and on public holidays We offer: • Fixed-term seasonal position with the option for a year-round position • Predominantly day shifts / full shifts • Friendly, active, and professional team • Contemporary employment and working conditions as well as social benefits • Work in one of the most beautiful landscapes of the Berner Oberland • Free employee parking, staff accommodation if required • Development opportunities within the company We look forward to your application. Please send complete dossier via email.