In Room Dining / Pureaty Café Server Permanent - (M/F/X) - Autumn 2026

• 04 August 2026 • 100% • Indefinite duration • Fairmont Le Montreux Palace, Montreux, Switzerland Company Description Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, of the Fairmont brand and affiliated with Swiss Deluxe Hotels. Possessing incomparable worldwide renown characterized by 236 luxury rooms and suites and a most refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a vast choice of delights that will satisfy even the most demanding palates. Le Montreux Jazz Café is the must-visit stop to vibrate to the rhythm of the Festival 365 days a year in the magical setting of Fairmont le Montreux Palace, the MP-s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled meats that has no equal in the region, and the Funky Claude-s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the rhythm of the best Live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings and seminars. The Fairmont Spa is a 2000 m² wellness space dedicated to fitness, relaxation and beauty. Job Description At Fairmont Le Montreux Palace, our guests discover unique flavors and enjoy exceptional service at every meal. As an In Room Dining / Pureaty Café Server, you will contribute to creating privileged moments of relaxation, whether in the comfort of the rooms or at the Pureaty Café, by the pool. Your role will be to offer discrete and attentive service, ensuring that every meal is a unique and special experience. Your team spirit and attention to detail will allow you to exceed our guests' expectations and ensure a personalized service, whether they are enjoying breakfast in their room, lunch or dinner, or a moment of relaxation by the water. If you share our values of excellence, pleasure and personalization, and wish to be part of a passionate team, join us and let's transform every moment into a special memory together! Summary of responsibilities: General Missions: • Constantly offer a professional, pleasant and engaging service • Know the concept and the offer of the department (In Room Dining, amenities, and Pureaty Café) • Well know the menu offer, their side dishes, the content and preparation method and master sales • Inform customers as needed, do what is necessary to find information for customers • Check the order before serving it to the customer and ensure that the service is as fast as possible • Serve the order to customers in their rooms demonstrating discretion while offering perfect service • Be responsible for customer satisfaction and well-being • Ensure good liaison between the IRD-Pureaty Café service and the kitchen • Show flexibility and cooperation in all circumstances, particularly if required to work in another department on an occasional basis • Participate in cleaning work assigned to them efficiently • Participate in an evaluation interview with their superior, once a year or as needed • Learn the technical and emotional standards of LQA and put them into practice • Perfect their technical and theoretical knowledge in order to ensure perfect service for a demanding clientele • Commit to the quality of their service, their discretion and their perfect honesty • Have a professional attitude, be smiling and remain calm at all times • Respect ergonomic work standards regarding health & safety, hygiene and sanitary prescriptions • Respect the policies, procedures and service standards of the department and the company Specific Server Missions: Reporting to the In-Room Dining - Pureaty Café Supervisor, the essential responsibilities and functions of the position include, but are not limited to: • Take customer orders by telephone • Implement all necessary actions to provide high-end quality service, serve customers according to their expectations and ensure their satisfaction • Perform dynamic and quality service to satisfy customers • Know how to use Silverware and check the bill before presenting it to customers • Be responsible for the cleanliness of the service trolleys as well as their storage • Execute opening and closing tasks • Take care of the cash register and Silverware closing • Master the Silverware tool and use it appropriately • Actively participate in inventories in their department • Communicate any potential problem to their superior • Participate in an evaluation interview with their superior, once a year or as needed • Be responsible for the proper execution of the service tasks entrusted to them Qualifications Server Qualifications: • 4 years or more of experience in the service field, including apprenticeship or other training • Experience in 4* or 5* hospitality is an asset • Verbal mastery of the French and English languages • Knowledge of a third language is an asset • Previous experience with a point of sale system (POS system) • Knowledge of the Silverware tool is an asset • Ability to work effectively under pressure in a fast-paced environment • Good presentation, neat and conscientious • Ability to work alone and in a team • Flexibility in schedules Additional Information VISA REQUIREMENTS