ICT-Support

ICT-Support (m/w/d) ICT-Support (m/w/d) When it gets tough and stuck in IT, do you run at full speed and keep a clear head even in hectic situations? Then you'll be part of our team! We look forward to your application. Your tasks: Contact person (in the team) via Helpdesk tickets for our around 400 end users Prioritize, process and manage Helpdesk tickets (1st and 2nd level support) Prepare and install hardware and software for new entrants Carry out the staging processes for notebooks and fat clients in agreement with the team Inventory PCs and peripheral devices Locate and resolve error states Document and update instructions and checklists Participate in exciting IT projects Your profile: Successful training (EFZ) or recently completed studies (HF) in the field of computer science In-depth experience in the Microsoft environment Negotiation-secure German language skills (at least C1 in word and writing) Constant willingness to find solutions Experience with client and incident management Interest in Microsoft Cloud scenarios Friendly, independent, exact and proactive Willingness for flexible working hours in exceptional situations What we offer: A strong team: A well-rehearsed, motivated team that supports each other. Trustworthy corporate culture: Respect, appreciation and a friendly working atmosphere are a matter of course for us. Modern infrastructure: You work with the latest technologies and tools. Varied and diverse work In-depth training: We accompany you on your way, so you feel comfortable from the start. Future-proof job: Our solid position as a general contractor with a focus on wood construction offers you perspectives and security. Why Strüby? We are a company that lives progress and puts people at the center. With us, you get the opportunity to bring in your expertise and develop further. Together, we realize projects that you can be proud of! jpid1616bdejm jit0728jm jiy26jm