Restaurant Specialist / Vocational Trainer Service 80-100 %

AHA! Wege ins Berufsleben
We build bridges between people with different strengths and the professional world

AHA! Wege ins Berufsleben is a training center with its own operation in the business sectors of gastronomy and hotel management-housekeeping. We offer initial vocational training at various skill levels in these areas. We are committed to ensuring that people with disabilities can work in the labor market as specialists. Regardless of their performance capability.

Restaurant Specialist / Vocational Trainer Service 80-100 %

In close cooperation with our interdisciplinary team, you are co-responsible for the practical training of the apprentices in the professional field of Service / Guest Relations and ensure goal-oriented vocational training. You actively work in the restaurant and retail shop and, together with the apprentices, look after our guests. They experience a high quality of service according to internal processes and a positive guest experience.

What awaits you in vocational training -

• Accompanying apprentices in everyday professional life as well as imparting technical and practical skills according to the training program
• Targeted promotion of technical, methodological, and social skills in everyday professional life
• Accompanying, assessing, and transparently documenting the development of the apprentices
• Supporting apprentices in the transfer between theory and practice
• Giving constructive feedback and promoting apprentices in their increasing independence

What awaits you in gastronomy & in the role as a host -

• Practical collaboration in the gastronomy area (restaurant, retail shop) as well as at events
• Active and professional guest relations as well as ensuring a positive guest experience
• Taking on daily responsibility in service within the scope of agreed responsibilities as well as ensuring service standards
• Ensuring order and cleanliness as well as helping to shape the premises and creating an inviting atmosphere
• Compliance with safety, health protection, and accident regulations as well as hygiene and quality standards

What awaits you in administration & in organization -

• Administrative and organizational tasks in daily business such as reservations, reception, orders, birthday cards
• Participation in interdisciplinary team meetings and specialist consultations

What you bring with you -

• Basic education EFZ in the professional field of gastronomy or hotel management-housekeeping, preferably in the area of restoration, or a higher vocational qualification in this professional field
• Course for vocational trainers or willingness to complete one
• Agogic and didactic skills as well as joy in individually accompanying and promoting young people, combined with an appreciative, respectful, and benevolent attitude
• Joy in working with different groups of guests as well as strong hosting and communication competence
• Good written and oral expression in German
• Joy in working in an interdisciplinary team
• Impeccable reputation; a special private and private extract must be presented before starting employment
• Structured, careful, and reliable way of working

What we offer you -

• Predictable working hours in daily operations from Monday to Friday (closed on public holidays)
• A varied combination of vocational training and practical gastronomy
• A meaningful activity with a direct contribution to the professional development of young people
• Work in an interdisciplinary team with regular exchange
• Opportunity for professional and personal development
• 30 days holiday
• Generous employer contribution to the pension fund

These are the framework conditions -

Start of employment:

1. January 2027 or by arrangement

Workload:
80 - 100 %

Working hours:
Day operations Monday - Friday

Work location:
Friedensgasse 59 | 4056 Basel

Homepage:
www.arche-basel.ch

Application & Information:
Frau Magdalena Klotz, Bereichsleitung arca, magdalena.klotz@arche-basel.ch

Application deadline:

1. October 2026

We review applications continuously and conduct interviews even during the application period. We look forward to your complete application documents (via email) with an up-to-date CV and certificates.