Service Technician (m/f/d)

Become the star in customer service as a Service Technician (m/f/d) for the greater Bern area at Grundfos. Are you ready to bring your technical expertise and strong service mindset to a position that takes customer loyalty to the next level? Who are we? With more than 20,000 dedicated employees, GRUNDFOS produces and sells more than 16 million pumps and systems for building services, water management, and industry worldwide annually. As one of the largest and most innovative pump manufacturers in the world, we bear a special responsibility for our employees, our customers, and our environment. Responsibility, foresight, and innovation characterize our actions. We are currently looking in the greater Bern area for a Service Technician (m/f/d) What awaits you? You are responsible for the technical analysis of customer complaints, including photo documentation You create findings reports, service orders, and test protocols You carry out repairs and installations efficiently using parts lists as well as the ProductCenter and SAP You develop decision-making bases for customers You carry out warranty analyses and analyses of early-warning products You conduct workshop and customer training You ensure the professional and ecological disposal of waste arising in the area You support projects What do you need for an application? Successfully completed technical vocational training, ideally in a mechanical or mechatronic field Basic knowledge of MS Office (especially Excel, Word, and Outlook) and in SAP Basic knowledge of the English and French languages in spoken and written form Flexibility, teamwork skills, and communication strength A high degree of problem-solving competence as well as a hands-on mentality What do we offer you? Diverse career opportunities (local and international) and extensive further training opportunities Pleasant working atmosphere in a dynamic team Flextime and proportional home office possibility Private pension provision Company car with private use Are you interested? Then we look forward to receiving your complete application documents including salary expectations and earliest possible start date! Please apply exclusively via our career portal and click on "Apply".